Deborah Gan 颜帆麟 Email & Phone Number

Singapore

I was involved with our operations process planning while leading the OTC Desk. I have aligned our kyc-onboarding processes to improve its efficiencies of the monitoring process. Ensure daily competitor market rate reports are being published, and continue building relationships with my key clients to manage their digital assets fund planning.

Singapore

In this start-up journey I have achieved US66 million revenue in my 1st year of service. I was also responsible for our digital asset inventories risk management, ensuring all trades are quickly executed to minimize any slippage. Managing our revenue volume with our counter-partners to ensure continuous offering of the best rate to our clients.

Singapore

Wirecard Asia Holdings is a regional merchant acquirer, responsible for processing credit card, debit card and alternative payment transactions for our customers in 7 countries in the Asia Pacific Region.As the Head of Supply chain Singapore & Regional, I am managing 24 Full time employees and 30 flexible working employees across Singapore, Malaysia, Philippines and Hongkong ensuring that all operations standard in these 4 countries are met within our OLA. While keeping our OLA in placed, I also need to have frequent alignment and communication with the Sales department on their SLA to our merchants. Setting high standard of non-high-risk commitment was being practiced.

Singapore

GBCI Ventures is a $100m smart city fund. I’m involved in the end to end process of identifying startups, analysing, putting up memos and eventually carry out the board’s decision to make the investment.I am directly involved to invest >US$70m on smart city startups from Gantry Systems, Iris, Biometrics, CCTV and other IOT startups that help to ensure a smart manless environment for Retail and F&B.As the startups are hardware manufacturing heavy, I got involved deeply in the supply chain process of their products. Helping them ship to the world.

Singapore

Vanitee is Singapore first beauty service mobile application that allows free-lancers and merchants to market their service on the platform allowing consumers to easily find the beauty services they require and book conveniently on the go.I was responsible for acquiring, reviewing and maintaining merchants to list and market their services on our mobile application. I worked closely with our marketing team to target the higher booking demand beauty categories in order to approach the right merchants to do additional marketing with us during different occasion and theme that we launch. I also ensure that our app freelancers and merchants meet all the safety requirements and at the same time guide our merchants how to improve their business and empower their sales through data-driven management via our app. I was responsible to setting financial targets for merchants, arranging for their monthly incentives.

Vanity Trove (Vanitee subsidiary company) develops and operates an online booking platform for beauty services. It operates a community marketplace that allows users to discover and book beauty and wellness professionals from manicurists to hair stylists and personal trainers in Singapore.As Customer Service and Operations Manager, I was responsible for liaising with key brand partners, building relationships, managing sponsorships, collecting feedback on service standards and identifying opportunities for improvement. I was also accountable for managing customer enquiries through telephone calls, social media, email and online chat as well as dealing with logistic companies for supplies and event management, negotiating service contracts and managing our customer service team.

Singapore

Acquired by Global Digital Express, Global Yellow Pages.As a project manager, I conduct training for our digital team in Yellowpages how to promote website design and development packages to their clients. I guide the digital team on the new launch of the digital industry in 2010. I was also managing a group of clientele from online shopping owners, lawyer firms, furniture malls to social escort owners and many more.

Subsidiary company of Shownearby (Companedia) is a Website Design and Development company. We have served different field clients in Corporate Business, Ecommerce, Educational, Entertainment and many more. Companedia is acquired by Global Digital Express, Global Yellow Pages together with Shownearby. As a project manager in Shownearby & Companedia, I was responsible for a wide range of activities, including leading the planning and implementation of each project, managing timelines, allocating resources and reporting on progress to each client. I was also responsible for providing consultation and after sales service including promoting additional features for website and online marketing. Post implementation I was also responsible for monitoring the performance of search engine and Facebook campaigns (cost per click) and undertaking technical troubleshooting (minor requirement domain + hosting transfer and renewal, corporate Gmail account creation.