Deborah Alampi Email & Phone Number

Zurich, Switzerland

Milan, Lombardy, Italy

Milan, Lombardy, Italy

Events and partnerships management for all marketsB2B campaign creation on LinkedIn for DACH marketClose cooperation with Customer Success, Sales, and Operations teamsOrganization of internal remote events for our Ambassadors customers & prospects Management of partner events and sponsorship calendar with key partner channel stakeholders.

Milan, Lombardy, Italy

Customer Expansion: launch of the expansion strategy and tactical campaigns for dedicated accounts Customer Advocacy: customers reviews campaigns, expansion case studiesCustomer Retention: Ambassador program, drive the program in order to make it a powerful tool for customer retention and referral. Product communication: e-news to our users and several communitiesCustomer Education: educate our existing customer base on the topic of Meeting Management

Milan, Lombardy, Italy

📊 Monitoring users behaviour & proactively offer supports👩🏻‍💻Close work with the Customer Success Managers: onboarding, trainings etc 🔬Analysing and categorising support cases & reporting findings to engineering with the request of taking correcting actions📈Ensuring ongoing increase of support efficiency by engaging bv internal and external knowledge management 🧪 Engaging in product testing

Sydney

- Management & monitoring of clients accounts - Understanding the product and related needs of key clients accounts - Identifying and resolving issues with supplier service delivery, rate competitiveness and product inventory.

Sydney, Australia

- Trade marketing including Elite Travel Agent partners, industry organizations, expos and Information sessions. - Oversee the agents advertising requests. - Manage Scenic Elite Program communications. - Work closely with the National Sales Manager to improve existing processes and productivity.

Italy

- Budget management - Events launch for all the stores- Email marketing campaign and social media management - Identify and secure relevant sponsorships- Ensure all creative and messaging is aligned to Euronics ITALY brand guidelines and overarching brand campaign creative

Sydney, New South Wales, Australia

- Marketing mix across multiple channels to drive new prospect acquisition and revenue growth. - Off-line marketing programs management, including advertising, tradeshows/events and public relations.- Frequent flyer program management - Marketing budget management - Partnerships development - Integrated online and offline marketing campaign- B2C and B2T websites content optimisation to enhance customer journey- Product development and launch. - Drive trade opportunities & marketing strategy and plan to boost forward bookings and sales.

Sydney, New South Wales, Australia

- Increased Air France and KLM’s brand visibility in Australia and New Zealand B2B, B2C- Strong partnerships launched with main French and Dutch companies: French Tourism Board, FACCI (French Australian Chamber of Commerce and Industry), French and Dutch Consulate, Club Med, Heineken, l’Oreal etc- Created and executed several strategies to build brand awareness of the products with a focus on attracting a new audience and dramatically increasing the customer database- Tactical campaigns- Identified commercial opportunities for sponsorship - Accuracy of budgets planning and allocation- Collaborated with the Commercial Director and the Marketing Manager Asia Pacific, on annual strategic marketing plans in line with branding guidelines/budgets and client expectations.

Sydney, New South Wales, Australia

- EDM campaign- Cross promotions with other arts, events and tourism organisations.- Social media management - Expos, conferences and trade shows

Sydney, New South Wales, Australia

Master'S Degree, Communication, General

Bachelor'S Degree, Communication And Media Studies

Dueti, Communication, General

Dut, Communication, General, Higher National Diploma