11 years experience with Thames Credit/Aktiv Kapital. Co founder of Thames Credit in 1999 focusing on the operational design and structure of the business. Specialising in the Fathom Technologies product Caseflow and maintaining the system operationally for 11 years to a multi-site system. Positions held have incorporated, Collections Director, Operations Director and Strategy Director. Focus mainly on the strategic planning for inhouse collections and outsource agent returns. Planning and design of Trace routines and encompassing the company operational structure to compliment tracing. Key areas of experitise are co-ordinating collection methodologies with asset management and effective segmentation of the database. Working the database to ensure that strategies outside of the core collection teams produce revenue and create effective activity within the call centre enviroment to add future value to asset groups. Full management of the CRA relationships including CRA sale and ownership process. Post sale relationship management on all vendor acquisitions. Focus on working with the other operational directors to manage revenue and forecast against portfolio expectations. Recent roles have incorporated the Strategy role for Aktiv and project work to incoroporate new iniatives. A change in career direction now is to encompass the key skills obtained over the last 11 years with Aktiv Kapital and to operationalise these through consultancy relationships.Specialties: Strategic asset management in debt purchase and collection. Tracing methodolgies. Collections management. 11 years experience managing the Fathom Technolgies product Caseflow for a mulit user site. Strategic planning. Revenue interpretation against forecast. Design and implication of operational departments within the debt purchase and consumer collection market,