Deborah Wallace Email & Phone Number

Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Pymont

As Channel Manager I was responsible for all new and existing relationships. Developing multiple revenue opportunities across the integrated assets within the Domain Group and the Agent Services portfolio. Sales targets were achieved by working collaboratively with the Sales Director & 6 sales teams across NSW|ACT (35+) to exceed state and team targets.This role was a combination of my B2B & SaaS sales experience, team management, territory planning and execution, understanding of organizational structures and experience in training both internal and external stakeholders.Major ResponsibilitiesMaximise revenue opportunities and grow market share via customer acquisition• Exceed revenue targets• Exceed market share targets• Exceed targets for cross selling opportunities.• Achieve all OKR setsDevelop key client relationships (internal and external)• Work with established key accounts and prospects.• Represent Agents Services products in the market• Develop collaborative relationships with the Sales team to assist in account management and to identify referral opportunities. Develop internal stakeholder relationships• Liaised with Finance, CX, Marketing and Product to support the sales strategy. • Worked with post sales training and support teams• Provided product feedback and development suggestions from the market.• Attend relevant internal/external forums, industry and client events

Sydney, Australia

Responsible for developing and executing NSW and ACT sales plan aligned to the overall national sales strategy. Prospecting new leads, preparing relevant sales documentation and present as a product evangelist/ brand ambassador.Contribution:• Mapped out territory plan to achieve and exceed KPIs.• Achieved sales targets aligned to the KPI plan.• Provided feedback on the direction of the product.• Attended major industry events, trade shows and awards evenings to network and develop relationships with customers.

New South Wales & Act

Managed the NSW and ACT territories through prospecting, identified and responded to all new business enquiries, attended trade and user group events, conducted needs analyses, offered solutions, performed demonstrations, negotiated and closed sales.Contribution:• Achieved sales growth in an extremely competitive market to achieve revenue targets.• Managed new and existing client relationships to reduce churn, identify cross-sell opportunities and increase revenue.• Managed relationships with key franchises and large independent groups.• Worked closely with the Marketing, Product, Support teams and Executives across multiple state locations.• Maintained 1 in 3 conversion of sales demonstrations.

Sydney, Australia

Managed and serviced 75 key accounts and nurtured and converted CRM and Web Development new business from all sectors of the community.Contribution:• Qualified leads, responded to Proposals, Requirement Briefs and Tenders.• Trained clients on CRM functionality and achieved product upgrades.• Instigated new business strategies e.g. Customer Care Process, Qualification Process and Success Plan.

Sydney, Australia

Initially BDM, then State Manager, then National Manager for new business and retention of key and major accounts. Worked with team members to improve skills and identify additional business opportunities through the use of Strategic Selling and SPIN Selling.Contribution:• Strategic planning and mapping.• Management of National Sales Targets & KPI’s.• Increased monthly team KPI achievement Q1 2009 by 150%.• Hiring and management of 6 x Business Development Managers.• Portfolio management of 150 active accounts.• Managed upsell strategy to existing customers to achieve conversions of 40%.• Maintained and developed relationship and direct campaigns for Channel Partners.• Attended major Conferences and Events to network and raise brand awareness.• Restructured Sales Team and Territories to maximise growth opportunities.

Brisbane, Australia

New online start up for PBL - Myhome.com.au. Development of New business opportunities, direct sales, presentations and training - Real Estate Portal Website options.

Brisbane, Australia

Brisbane, Australia

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