Deborah Whitlock

Deborah Whitlock Email and Phone Number

Customer Service Specialist @ UPL Corp | Agri Solutions
Raleigh, NC, US
Deborah Whitlock's Location
Raleigh, North Carolina, United States, United States
Deborah Whitlock's Contact Details

Deborah Whitlock personal email

n/a
About Deborah Whitlock

* dwhitpanc@hotmail.com | 919-523-6022Self motivated, effective Customer Relationship Representative with proven success providing all encompassing sales and post sales services to clients (internal and external). Recognized as a results oriented problem-solver and exceptional communicator in fast-paced, matrixed environments.Expertise includes: Contract Management, Account Management, Accounts Receivable, Customer Satisfaction, Customer Support, Order to Cash Transactions, End to End Fulfillment, Project Management

Deborah Whitlock's Current Company Details
UPL Corp | Agri Solutions

Upl Corp | Agri Solutions

View
Customer Service Specialist
Raleigh, NC, US
Website:
uplcorp.com
Employees:
170
Deborah Whitlock Work Experience Details
  • Upl Corp | Agri Solutions
    Customer Service Specialist
    Upl Corp | Agri Solutions
    Raleigh, Nc, Us
  • Arysta Lifescience
    Customer Service Specialist
    Arysta Lifescience Dec 2017 - Present
    15401 Weston Parkway Cary, Nc 27513
  • Reichhold
    Customer Account Specialist
    Reichhold Nov 2013 - Dec 2017
    Raleigh-Durham, North Carolina Area
  • Ibm
    Customer Relationship Representative
    Ibm 2000 - Jul 2013
    Rtp
    • Develop and maintain relationships with multiple clients and marketing teams, managing expectations; negotiating and influencing positive outcomes in various customer scenarios• Strive for quick complaint resolution: commended by management for my ability to resolve problems in a timely manner • Perform end-to-end fulfillment while maintaining high level of client satisfaction • Perform project manager role for multiple clients and sales teams• Primary interface facilitating linkage between internal organization and external clients• Coordinate and collect accounts receivable• Excel in listening to customer needs and creating solutions that provided high client value• Excel within a customer service oriented company, demonstrating a talent for effective communication
  • Ibm
    Customer Fulfillment Professinal
    Ibm Dec 1984 - 2000
    • Supported numerous client teams and interfaced directly with clients within the Public Sector and Health Industries • Provided total customer support/fulfillment accountability as well as control of all client IBM assets • Worked in conjunction with marketing team by ensuring all client orders were accurate in the IBM system• Communicated with IBM plant locations to ensure timely delivery of equipment to client location; worked with local trucking companies to ensure client dock specifications worked for delivery• Managed IBM Customer Engineers for timely installation of equipment at client location• Initiated client relationship when equipment was installed and maintained client accounts receivable • Reviewed monthly client backlog reports and provided action plans for team

Deborah Whitlock Skills

Crm Account Management Process Improvement Customer Satisfaction Customer Service Project Management Management Team Leadership Business Analysis Lotus Notes Sap Accounts Receivable Microsoft Excel Sales Vendor Management Software Documentation Cross Functional Team Leadership Leadership Forecasting Invoicing Service Delivery Analysis Call Centers Marketing Customer Experience Account Reconciliation Microsoft Word Contract Management Order Fulfillment Customer Support Training Lotus 123 Time Management Supply Chain Negotiation Renewals Salesforce.com Access Technical Support Troubleshooting Quality Assurance

Frequently Asked Questions about Deborah Whitlock

What company does Deborah Whitlock work for?

Deborah Whitlock works for Upl Corp | Agri Solutions

What is Deborah Whitlock's role at the current company?

Deborah Whitlock's current role is Customer Service Specialist.

What is Deborah Whitlock's email address?

Deborah Whitlock's email address is dw****@****ibm.com

What are some of Deborah Whitlock's interests?

Deborah Whitlock has interest in Beach, Scrapbooking, Reading.

What skills is Deborah Whitlock known for?

Deborah Whitlock has skills like Crm, Account Management, Process Improvement, Customer Satisfaction, Customer Service, Project Management, Management, Team Leadership, Business Analysis, Lotus Notes, Sap, Accounts Receivable.

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