Created and executed Test Plans for Platform Software including installation, remote support, networking and DSRC communication.Mentored new employeesCreated procedural documentation to help new hires.Wrote python and bash scripts for troubleshootingWrote robot and python for automationManipulated HTML, JavaScript and protobuf messages for onboard webpagesAssembled and configured systems for installation into the trucks

Manual QA of a BioTech DNA process.

Lead QA Cluster Engineer for Clustered Flash Array project that execute in an Agile environment, successfully releasing the product. Helped new QA Engineers across the team to understand the product and tools.• Created and Executed Test Plans for Platform, Network and Cluster components• Worked with other engineers to automated test cases for Cluster in Python. • Mentored new employees, creating troubleshooting guides.• Collaborated closely with developers and architects to ensure the design was user friendly and worked to implement changes when procedures or commands were not user friendly.• Reviewed documentation for accuracy and clarity, working closely with the doc writers ensuring the customer experience would be exceptional. • Tested the bleeding edge of the product, first on the hardware, first employees to test out the Virtual Machine instances, first to use and test the container simulator. Accelerating the adoption of new tools, while training others to use them. • Jumped in when others were out on vacation, testing the VDI environment on our storage, ensuring the Lab and infrastructure ran well while the entire team was unavailable.• Ran all of the cluster demonstrations for the company. Providing cluster updates to the entire team, providing demonstrations to the Executive staff of Netapp.

Inktank provided open source Ceph File System Testing installation of the Ceph cluster on Virtual systems and Physical hardware.Utilizing RBD, RadosGW and CephFS for client testingReviewing documentation for accuracy and clarityFocusing on customer usability

Lead the Picasso QA Team for the ParaScale Scale Out Cloud Storage acquisition.Created test plans and test cases for installation, configuration, and analytics.Implemented the QA infrastructure at HDS for the Picasso project. Built out pools of test clusters for automated testing allowing continuous regression testing while testing new features.Deployed Kickstart automated OS installation with scripts to save and restore network configuration, which sped up installation and testing by 10% per day.Wrote basic scripts in Python, Ruby, and Perl. Taught employees internal policies and procedures, and how to build/install the product.

Lead the Picasso QA Team for the ParaScale Scale Out Cloud Storage acquisition.Created test plans and test cases for installation, configuration, and analytics.Implemented the QA infrastructure at HDS for the Picasso project. Built out pools of test clusters for automated testing allowing continuous regression testing while testing new features.Deployed Kickstart automated OS installation with scripts to save and restore network configuration, which sped up installation and testing by 10% per day.Wrote basic scripts in Python, Ruby, and Perl. Taught employees internal policies and procedures, and how to build/install the product.

Customer support for Infiniview.Training developer and Trainer for Infiniview.Lead the Picasso QA Team for the ParaScale Scale Out Cloud Storage acquisition.Created test plans and test cases for installation, configuration, and analytics.Implemented the QA infrastructure at HDS for the Picasso project. Built out pools of test clusters for automated testing allowing continuous regression testing while testing new features.Deployed Kickstart automated OS installation with scripts to save and restore network configuration, which sped up installation and testing by 10% per day.Wrote basic scripts in Python, Ruby, and Perl. Taught employees internal policies and procedures, and how to build/install the product.

Frontline phone support for Storage Foundation for Oracle (SFORA), SFDB2, SFSyb, Shared Clustering (SFCFS) and Replication (VVR) running on Solaris, HP, AIX and Linux. AppareNet Champion for the California offices, duties include training, leadership and guidance. Have also supported VERITAS Volume Manager and VERITAS Filesystem and was a large part of the Performance Team for the Foundation team. Troubleshoot a variety of issues including performance problems, system panics, hardware failures, bugs, user error, network bottlenecks that affect repliction, starting and fixing shared clusters, VxVM Snapshot, Encapsulation, Mirroring, Striping, VxFS corruption, QIO, QuickLog, VxFS Snapshot, VMSA and VEA. Write TechNotes to inform and educate internal employees and external customers. Help co-workers diagnose issues. Create scripts to test possible bugs and other issues the customers have seen. Helped develop a Trusted Advisor presentation.

Covered all security duties for the GeoCities and EGroups properties. Kept Cisco acls up-to-date, maintained load balancing config files on Foundry systems. Maintained Solaris, Linux, and FreeBSD servers in production. Installed, upgraded and replaced hardware on Sun and FreeBSD boxes. Built dongles for console servers to prevent interruption in console use. Added user accounts and updated hosts.allow files across thousands of systems, improving efficiency of the company. Installed and maintained sudo and sudoers files. Updated DNS, installed and maintained htaccess files, did troubleshooting on a variety of issues from software to hardware. Maintained and upgraded NetApp filers. Taught classes to entry level employees in the NOC which allowed them to perform their duties more thoroughly. Worked closely with engineers to help solve implementation issues and track down inconsistencies in the systems.