Deborah Naa Aba Kumah Barnor Email & Phone Number

Accra, Greater Accra Region, Ghana

• Facilitated efficient research processes by assisting researchers in obtaining the right books and resources, resulting in a 20% increase in researcher satisfaction and productivity.• Implemented an organized book arrangement system, optimizing accessibility and reducing retrieval time by 15% for both staff and visitors.• Welcomed and assisted visitors to the library, providing exceptional customer service and ensuring a positive experience for over 100 visitors.• Ensured streamlined document management by effectively filing and organizing documents, enhancing the library's efficiency and reducing document retrieval time by 10%.

Accra, Greater Accra Region, Ghana

• Excelled as a sales personnel, consistently achieving and surpassing sales targets by 10% on a monthly basis.• Leveraged persuasive communication skills to effectively sell insurance policies, contributing to a 10% increase in policy sales and revenue generation.• Developed and implemented innovative sales strategies, resulting in a 25% improvement in lead conversion rate and expanding the customer base.• Built strong relationships with clients, leading to a 30% increase in customer retention and repeat business.• Actively participated in training programs and workshops, enhancing product knowledge and sales techniques, resulting in a 10% increase in sales performance.