Currently running my master's degree program in Business Analytics & Consultancy at the University of Hertfordshire.

*Developing informed business strategies, conducting market analysis, and gathering competitive business requirements needed to drive growth, enhance profitability and increase customer satisfaction.*Collaborate with stakeholders to understand needs, analyzing & translating these needs into detailed business requirements for digital banking solutions.*Deploying the principles of process improvement, by analyzing existing digital banking application processes, and identifying opportunities for automation and optimization to enhance user experience and customer satisfaction.*Utilize data analytic tools to gain insight into customers' behavioural patterns & transaction trends, giving a chance for informed decision-making.*Collaborate with UX designers to create a more robust and user-friendly interface to ensure ease of use by customers while satisfying all their needs.

As a Project Coordinator at PHOS Consults, I coordinated and supervised research projects, utilizing modern digital tools to manage data analytics for over 5,000 professional respondents. I was responsible for developing project strategies, managing budgets, and ensuring the efficient use of resources while aligning with the organization’s goals.One notable project I carried out was implementing a project communication strategy that ensured 95% data quality across six geopolitical regions. Additionally, I successfully delivered projects within the set time frame, saving 30% of the budget, showcasing my ability to optimize resources and drive project success efficiently.