Deborah Cullens, Shrm-Cp Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Role Summary: Consulted management on human resource-related issues and acted as an employee champion and change agent. Provided strategic support and expertise in the areas of employee relations, workforce planning, performance management, compensation, employee engagement, coaching and development, and conflict management.Responsibilities: -Advised managers on all aspects of people management and leadership-Resolved employee relations issues through a systematic approach with clear documentation and follow through.-Conducted effective, thorough and objective investigations.-Provided guidance to hiring managers and assess candidates in the interview process-Served as liaison between ambassadors and other services, such as Talent Acquisition, Total Rewards, Organizational Development and Training, and Payroll -Collaborated HR team to develop policies, programs, and solutions; Provided HR policy guidance and interpretation.-Provided performance management guidance to people leaders (e.g., coaching, counseling, career development, disciplinary actions)-Assisted with managing and responding to feedback provided via the employee complaint web site. -Compiled and provided details for unemployment agency inquiries-Developed and managed communications regarding new or updated HR-related programs and policies ;Maintained people leaders web page.-Restructured the Exit Interview process and provided quarterly reporting to HR leadership for reference.-Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partnered with the legal department as needed/required.

Indianapolis, In, United States

Indianapolis, Indiana Area

-Planned, implemented and coordinated all respective recruitment activities including, but not limited to: development of all recruitment literature, development and placement of recruitment classified and journal ads within area of representation and ensures that Eskenazi Health is represented to recruit professionals at campus recruitment programs, professional conventions and career events-Worked with departments and units to develop and leverage strategic partnerships with school systems, community organizations, colleges and universities, to meet talent needs-Served as the ambassador for recommendations and decisions to our internet recruitment technologies-Refered qualified applicants for unit or department interview; consults with unit or department and advises in regard to selections-Managed all recruitment and hiring activity (both internal and external) through Position Manager, the online applicant tracking system, including, but not limited to, review of applications, correspondence with applicants as needed, referrals to hiring managers, and completing the hiring process-Communicated/corresponded with prospective applicants seeking information regarding employment opportunities and is responsible for thorough follow-up on each inquiry-Interviewed and evaluated applicants and maintains knowledge of needs of each department (skills, education, cultural and personality fit) when referring applicants for consideration and conducting interviews-Completed background checks, i.e., criminal history, OIG, GSA and references as appropriate-Validated license and/or degree of new employees as necessary-Assisted with maintaining listing of current licenses/certifications as required by regulatory bodies-Responsible for coordinating the offer of employment using our ATS system, SAP SuccessFactors, and the scheduling of employment physicals with the Occupational Health Clinic-Assisted and served as a backup for the requisition review and approval

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Responsible for building and maintaining relationships with prospective and existing clients and candidates. Contacted (cold calls) 100-120 prospects weekly; executed sourcing and recruiting functions. Also supported management with overall office operations including maintaining client agreements, onboarding, compliance and payroll preparation.

Westfield, In

Preparing the schedule for the install and template crews.Organizing and maintaining customer orders. Ensuring the installations are completed on the scheduled day.Scheduling appointments for customers.Providing excellent customer service over the phone and to walk-in customers.Ordering supplies and organizing inventory.

Indianapolis, Indiana Area

Managed store operations and budgets.Provided excellent customer service.Met daily and monthly sales expectations.Named Top 10 in company sales.

Master Of Science (M.S.), Information And Communication Sciences

Courses taken include: inter-networking, human-machine interfacing (human factors) and project management.

Bachelors Of Science, Journalism

Education record