Deborah Damiano

Deborah Damiano Email and Phone Number

I Help People Transform Their Business Through Technology @ intlx Solutions
Deborah Damiano's Location
Natick, Massachusetts, United States, United States
Deborah Damiano's Contact Details

Deborah Damiano work email

Deborah Damiano personal email

About Deborah Damiano

Deborah Damiano is a I Help People Transform Their Business Through Technology at intlx Solutions. She possess expertise in telecommunications, solution selling, unified communications, telephony, avaya and 57 more skills. Colleagues describe her as "I give Deb my highest recommendation. She's smart, professional, personable, and a real producer. She has provided invaluable assistance over the years - epecially related to voice and data communcations support and services. Deb has proved herself to be a real "partner" in our corporate mission.", "It is with great pleasure that I enthusiastically endorse Deborah Damiano! I worked on several complex telecommunications projects with Deb while I was the Telecom Manager at APC/Schneider Electric. She was the main point of contact for me and the Account Executive at Ronco Communications. When I first met Deb I was not happy with the performance of the telecom system at APC and had great concerns regarding the support being provided both internally and externally at Ronco. In fact, I had turned to Nortel for direct support and was very hesitant to go back to Ronco. Deb took the time to listen and understand what my concerns were. She alone convinced me to give Ronco a second chance. She developed a plan to improve the Nortel system performance and our Ronco technical support. Between us we were able to implement changes that stabilized the environment and allowed us to move forward with a major upgrade and cutover. In short, Deb took a dissatisfied customer and turned them around become a delighted customer. It is a very difficult task but Deb accomplished it because of her unique combination of technical skills and ability to understand the customer's end goals. I always felt that she had the customer's best interests as the top priority. Her attitude was that if the customer is delighted then all else will follow. And it did. I know that year after year Deb was a top performer at Ronco and stood alone in her pursuit of excellence. There are many more examples I could give of Deb's high level of performance, but suffice it to say that that they were always top notch. Add to all of the above an abundance of energy and tremendous personality and you have one of the very best Telecom Account Managers I have ever worked with.", and "Deb is an exceptional account executive with superior solution selling and client development skills. Deb could be counted on to find and develop new business opportunities along with mastering the art of account retention and driving incremental business. A true professional!! Without reservation, I recommend and endorse Deb Damiano."

Deborah Damiano's Current Company Details
intlx Solutions

Intlx Solutions

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I Help People Transform Their Business Through Technology
Deborah Damiano Work Experience Details
  • Intlx Solutions
    National Key Account Manager
    Intlx Solutions Feb 2024 - Present
  • Convergeone
    National Account Manager
    Convergeone Jun 2013 - Feb 2024
    Bloomington, Minnesota, Us
    Accountable for sales of solutions and services to enterprise accounts in New England including SLED. Focusing on delivering those technologies and managed services relating to Unified Communications, DigitalTransformation, Networking, Security, Data Center, ITSM/RMM and IoT to enable a sustained competitive advantage for our customers and partners. Strong ability to navigate a client organization and develop key points of contact in multiple departments and multiple levels of leadership.Provide valuable insight into how to improve the customers’ business operations. Research and data driven approach to account planning; Proactively identify opportunities from business led discussionsSelf starter who is invested in the success of the team. Strong Digital Marketing experience. Ability to maintain, and execute on account plans for each assigned account and coordinate appropriate resources for delivery. Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal. Own all primary Customer communication and resolve escalations with autonomy. Act as a trusted advisor and extension of my client’s organization. Drive upsell opportunities within assigned accounts.Owning customer relationships, collaborate closely with other team members supporting renewals and expansion opportunities. Understanding customer outcomes through ongoing collection and analysis of data and feedback and translate this to retention strategies and feed the product roadmap.
  • Ronco Communications
    Strategic Accounts Manager
    Ronco Communications 2003 - 2013
    Tonawanda, Ny, Us
    Implemented and managed many of the largest follow the sun Call Centers. Provided existing and new customers with integrated voice/data applications to assist them in meeting their overall goals.

Deborah Damiano Skills

Telecommunications Solution Selling Unified Communications Telephony Avaya Managed Services Voip Sales Wireless Call Centers Management Ivr Video Conferencing Unified Messaging Direct Sales Channel Partners Sales Engineering Program Management Professional Services Marketing Customer Satisfaction Project Management Voice Mail Project Planning Marketing Strategy Customer Support Exceptionally Organized Customer Retention Event Management Creative Problem Solving Telepresence Strategic Selling Skills Long Term Customer Relationships Building Customer Loyalty Proactive Self Starter Customer Relationship Management Data Center Cisco Systems Products Roi Strategies Retaining Customers Accont Management Servicenow Genesys Enterprise Networking Strategic Selling Internet Of Things Digital Transformation Software As A Service Account Management Salesforce Sip Trunking Sip Ip Mpls Call Center Wan Co Location Lan Wan Ip Pbx Acd Pri Ethernet

Deborah Damiano Education Details

  • Babson College
    Babson College

Frequently Asked Questions about Deborah Damiano

What company does Deborah Damiano work for?

Deborah Damiano works for Intlx Solutions

What is Deborah Damiano's role at the current company?

Deborah Damiano's current role is I Help People Transform Their Business Through Technology.

What is Deborah Damiano's email address?

Deborah Damiano's email address is de****@****aol.com

What schools did Deborah Damiano attend?

Deborah Damiano attended Babson College.

What skills is Deborah Damiano known for?

Deborah Damiano has skills like Telecommunications, Solution Selling, Unified Communications, Telephony, Avaya, Managed Services, Voip, Sales, Wireless, Call Centers, Management, Ivr.

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