Deborah Eck, Ma, Rdn Email & Phone Number

St Charles, Illinois, United States

Louisville Metropolitan Area

• Recommended interventions to improve nutritional status for >120 residents with complex medical problems.• Ensured regulatory compliance with zero immediate jeopardy tags.• Led and maintained oversight of dietetic interns through long-term care rotation as primary mentor.

Louisville Metropolitan Area

• Led junior dietetic staff in skill development with patient rounding, patient team conferences, maintaining evidence-based clinical practice, and ensuring credentialling.• Improved adherence to scope of practice in a 120-bed facility by enforcing policy and procedure compliance.• Tackled infection control initiatives by introducing a comprehensive pro forma for a $14K meal transport system.• Strengthened employee experience by implementing a 6-week labor-saving initiative and aligning departmental salaries with market analysis.• Streamlined conversations within department by initiating daily team meetings and written consistent communication strategies.

Louisville Metropolitan Area

• Developed and led new business growth startup through training and management, creating a team with unwavering resilience to work in a fast-paced environment.• Strengthened cross-function team collaboration with senior and administrative leaders to ensure department met strategic and operational objectives and quality assurance initiatives.• • Utilized strong understanding of technology and troubleshooting to lead and coach staff on computer and technology use for general office software (Microsoft Office Word, Excel, PowerPoint, Outlook) and nutrition-specific databases (Webtrition).• Built operational team to 54 FTEs by improving employee engagement scores, including the trust of leadership, to 95%.• Optimized departmental policies and procedures with regular follow-up to ensure exceptional and consistent safety and sanitation audit and inspection results from regulatory compliance agencies.• Constructed and delivered annual departmental leadership key performance indicator audits.• Managed resources, materials, and labor to ensure quality, adequacy of supply and cost control within budgetary guidelines.• Steered department through planned 24-hour facility power outage via innovative solution management of complex project scope, cost estimates, and operational schedule.• Reinforced needs of customer in a high-risk environment by using best practices to navigate dilemmas faced during a pandemic while growing personal skill set in managing remote teams.

Louisville Metropolitan Area

• Initiated a personalized outpatient nutrition counseling program using motivational interviewing that helped identify the organization as a resource for community nutrition coaching, thereby increasing gross revenue by $11K annually.• Selected to serve as acute care clinical nutrition expert for evidence-based clinical nutrition practices in new startup hospital opening.• Generated outstanding measurable productivity results by designing a de-centralized service method in a 127-bed hospital to improve patient satisfaction outcomes.• Represented department as coach and super-user during implementation of EPIC electronic medical record systems technology, including build of nutrition component for hospital system.

Louisville Metropolitan Area

• Completed medical nutrition therapy assessments in acute care/high risk units for adults, geriatric, pediatric patients, and varied outpatients.• Coached and maintained oversight of dietetic and pharmacy students through mentorship using nutrition care practice standards to enforce evidence-based therapy in nutrition care.• Championed the organization's community recognition through health-strategy-focused presentations in 45 varied media formats.

Bachelor Of Science, Nutrition & Dietetics

Activities and Societies: Delta Gamma Fraternity

Master Of Arts, Organizational Leadership