Collaborative problem-solver who uses financial background, business process improvement, project management, change management and people skills to execute and deliver on key business objectives. Experienced with planning, project initiation, requirements identification, design, implementation and oversight of all key activities into continuous process improvement. Key operational disciplines include insurance & analytics operations, sourcing, shared services, risk management, compliance, performance measurement / reporting, and system evaluations / selections. Demonstrated team player who delivers outcomes with strong organizational, leadership and customer service capabilities.Skills: Leadership, Program/Project Management (PMO), Business Process Transformations, Strategic Programs, Process Improvements & Execution, Operational Management, Shared Services, Process Management, Financial Management, Change Management, Risk & Issue Management, Compliance, Performance Measurement & Reporting, Outsourcing, End-to-end execution, Opportunity & Market Assessments, Root Cause Analysis, Vendor Evaluations, Selections & Due Diligence, Developing/Documenting Policies & Procedures, Process Mapping/Journey Mapping, Information Analysis, Critical Thinking, Problem Resolution, Effective Decision Making, Coaching, Mentoring, Performance Management, Recruiting / Interviewing, Process Methodologies, Lean Six Sigma, Customer Focused, Communications, Employee Engagement, Collaboration, Organization Skills, Team Work, Relationship Skills, Managing Stakeholders, Driving Activities to Completion, Motivated Self-Starter