Deborah Garrick Email & Phone Number

Oceanside, CA, US

Carlsbad, California, United States

Assisting supervisors and management, training and mentoring new representatives, higher level troubleshooting, assisting other departments and monitoring the front desk.

Carlsbad, California, United States

Troubleshooting and selling Jitterbug cell phones and medical devicesAnswering billing questionsUpdating the health and safety profiles for the 5 Star customersMentoring newer specialists

Carlsbad, California, United States

Troubleshooting cell phones and medical devices, assisting customers phone and device replacement, answering inbound calls, assisting with billing questions.

Greater San Diego Area

Non standard auto insurance claims, handling the entire file from collision to bodily injury. Handle fire and theft investigations.

Greater San Diego Area

Compiled and verified commercial real estate data in the San Diego market. Interviewed brokers, property managers, owners and others to obtain real time property and transaction data. Investigated new property leads and managed multiple priorities. Assisted with company projects. Worked with teams to verify quarterly data.

Greater San Diego Area

Hired as a permanent employee in November 2013. Monitored the Risk Management and Claims lines. Handled some Risk Management chats. Reviewed real estate errors and omissions, garage and personal property claims and assigned them to the correct TPA or carrier. Assisted the manager with research projects. Occasional editing and proofreading. Assisted.

Greater San Diego Area

Temporary position at CRES Insurance Services. Hired as a permanent employee at CRES.

Greater San Diego Area

Temporary assignment at LPL Financial in the UTC area. Input and managed commission spreadsheetsSupported commissions department repsAnswered inquiries on commission paymentsReviewed and processed life insurance applications

Greater San Diego Area

Contract position at Kemper Insurance from September 2012 to the closure of the Carlsbad office in December 2012.Resolved coverage issuesInvestigated liability, reviewed claims for fraudulent activity and possible recovery potential. Negotiated injury settlements with insureds and attorneys. Temporary Assignment

Santee, CA

Handled a large volume of incoming calls in a call center environment. Occasional outbound calls. Assisted AARP customers with questions on automobile insurance coverages. Updated coverages and made sales referrals to the homeowner's insurance sales department.

*Handled large volume of first and third party injury claims*Handled non-standard auto claims*Settled multiple pro-rata property damage claims

*Investigated insurance carrier settlements to determine if proper amount of settlement was made. *Researched values for total loss vehicles.* Gave information to carrier to adjust their total loss settlement, lowering the amount of the gap claims payment.

*Temporary adjuster at Wawanesa Insurance*Worked in various departments*Handled disputed liability, property and bodily injury claims

*Claims adjuster for personal and commercial auto carriers*Handled property damage losses in excess of 100k*Settled multiple medical payments, bodily injury claims

Ba, Journalism

Activities and Societies: Circle K and Alpha Delta Chi SororityCircle K is the college club for Kiwanis.

English

Activities and Societies: Alpha Gamma Sigma