Deborah Hendrickson Email & Phone Number

Management Company for Physicians' Reciprocal Insurers (PRI)Director of Rochester Office 1986 - 2010** Team Leader for re-engineering of Claims Processing committee to rewrite Claims Manual ** Defense Litigation Manager of over 800 open medical malpractice lawsuits against PRI insured physicians from New York State counties north of Westchester county ($800M+ book of business) ** Responsibilities included:* Management of personal caseload and daily case report writing* Analysis of claims reserves* Supervision of staff's claims investigations and settlement negotiations* Liaison between insureds and legal counsel * Trial monitoring/defense strategies* NY State and National Practitioner Data Bank reporting * Preparation of weekly and monthly statistical reports* Staffing, training and evaluation of claims, clerical and marketing personnel* Presiding over Pre-Trial and Pre-Deposition conferences, and monthly staff meetings* Supervision of purchasing, inventory, security and housekeeping; * Responsible for developing investigative data to plan appropriate disposition of claims* Tasks included ongoing review of claims files, working with and supervising defense counsel, interviewing insureds and presenting cases at in-house committee conferences

* Given responsibility to open an upstate office of PRI; * Conducted cold calling and field interviews to potential physician insureds* Personally brought in over 2,000 insureds from upstate New York

 Responsible for developing investigative data to plan appropriate disposition of claims Tasks included ongoing review of claims files, working with and supervising defense counsel, interviewing insureds and presenting cases at in-house committee conferences

Management Company for Physicians' Reciprocal Insurers (PRI)Director of Rochester Office 1986 - 2010** Manager of; of PRI ** Team Leader for re-engineering of Claims Processing Committee to rewrite Claims Manual ** Defense Litigation Manager of over 800 open medical malpractice lawsuits against PRI insured physicians from New York State counties north of Westchester county ($800M+ book of business) ** Responsibilities included:* Managed personal caseload and did daily technical report writing* Supervised staff's claims investigations and settlement negotiations (daily edited and proofed staff's technical writing)* Analyzed claims reserves* Acted as liaison between insureds and legal counsel * Monitored trials and participated in outlining defense strategies* Reported to NY State and National Practitioner Data Bank * Prepared weekly and monthly statistical reports* Staffed, trained and evaluated claims, clerical and marketing personnel* Presided over Pre-Trial and Pre-Deposition conferences, and monthly staff meetings* Supervised purchasing, inventory, security and housekeeping; * Developed investigative data to plan appropriate disposition of claims* Managed claims files, worked with and supervised defense counsel, interviewed insureds and presented cases at in-house committee conferences* Acted as

* Responsible for opening an upstate office of PRI; * Conducted cold calling and field interviews to potential physician insureds* Personally brought in over 2,000 insureds from upstate New York

Education record

Bachelor Of Science