Deborah Jau Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

• Manage catering operations by reviewing client requests, coordinating with food trucks, and securing confirmations
• Design new vendor welcome packet detailing subscription specifics, platform amenities, and system utilization
• Maintain strong relationships with clients through effective communication and problem-solving, including finding last-minute food truck replacements for cancellations
• Expand business reach by researching and building prospect list of food trucks, particularly in smaller markets

Denver, Colorado, United States

• Coach groups of five to ten students ages 3 to 10 for 30-minutes each week on fundamentals of skating
• Implement games and activities with positivity and enthusiasm to help students progress in skating skills
• Conduct performance assessments at the end of each 8-week series to evaluate the skill level and abilities of students

Denver, Colorado, United States

• Addressed the needs of faculty, students, alumni, and outside vendors in a professional manner at the front desk
• Provided accurate and current information about School of Art & Art History classes, programs, and activities
• Organized office space, common areas, and staff lounge to preserve art building’s appeal

London, England, United Kingdom

• Identified new leads for sales team by visiting competitor hotels and collating notes on events held at those properties
• Researched competitor hotels and event venues to revamp sales strategies for capturing business
• Cross-trained in various hotel departments, including finance, human resources, and digital field marketing

Denver, Colorado, United States

• Processed guest arrivals and departures while following security protocol and picking up on guest cues
• Promptly addressed guest inquiries, requests, and complaints by phone and in person to ensure guest satisfaction
• Utilized computer systems and software including Opera, Colleague Advantage, Sertifi, and Medallia Concierge to manage reservations, process payments, update guest information, and monitor hotel performance
• Recommended hotel services and local attractions based on types of travelers, guest preferences, and length of stay

Paramus, New Jersey, United States

• Maintained organized inventory and curated displays of rotating seasonal clothing and accessories
• Anticipated customer needs, providing excellent customer service while upholding brand standards
• Guided customers through the process of finding their ideal sizes and styles
• Proactively stayed informed about latest sales offerings and signed customers up for loyalty programs
• Operated POS system transactions including credit, cash, exchanges, returns, and price adjustments

New Brunswick, New Jersey, United States

• Created digital infographics weekly on topics related to urban residents and communities, such as food waste and personal finance strategies
• Constructed sequencing plans for launching infographics to improve engagement on social media
• Managed Instagram and Facebook accounts and developed growth strategies

Bachelor Of Science Business Administration, Hospitality Management

Activities and Societies: NSMH, LEAD Mentorship Program, Club Figure Skating, Club Gymnastics

Study Abroad With Internship

Associate Of Science - As, Hospitality Management

Activities and Societies: Phi Theta Kappa Honor Society

Education record

High School Diploma

Activities and Societies: Marching Band, Tri-M Music Honor Society, National Honor Society