Primarily responsible for handling incoming phone calls and email inquiries. Managing the membership database for potential, new and lapsed accounts. Off-site activities include visiting potential members and assisting the rest of the team with chamber activities. Morning coverage for Travel Penticton front desk.

Exploring my experience and skills that will open up opportunities to generate income.

Service advisor, membership services, ICBC Autoplan services.

Frontline position dealing with domestic and international student tuition/fee payments, non-payment follow-up and communications.

Working in the Registrar's Office responsible for domestic admissions.

A period of transition where I reflected, analyzed and appreciated what the past had given me and anticipated the opportunities in my future.

• Supervised 400 student records in engineering professional master's program from issuing letter of admission to approval for graduation. Recruitment tours local, national and international.• Monitored program assistants in 10 specializations in the understanding and application of policies and procedures. • Trained 120 new Graduate Teaching Assistants (GTA) per year, including master’s and doctoral levels. • Managed $500,000 in undergraduate and graduate student awards. Created presentations and facilitated information sessions.• Graduate level curriculum development – process tracking and complex document editing.