Deborah Judy Email and Phone Number

Administrative Coordinator, Sales (2011 – 2016)Provided variety of administrative support for field sales teams of 15 representatives in rapidly-expanding, multi-state region, largest administrative territory nationwide. Developed and maintained monthly sales audit report in Excel. Customer Service - Recouped $50K in outstanding invoices by reconciling five years of billing records for large client with $300K annual revenue to clear a billing dispute. Process Improvement- Key role in building new enterprise system, selected to contribute on Process Improvement Team as Division moved to an integrated national model. Met weekly to discuss effective processes and key factors for new model.Accounting/Billing - Collected on 95% of past due invoices by fiscal year end by working with Accounting department to obtain information, contact clients and forward copies of invoices.

Prepared and maintained all sales agreements for Health & Safety Department. Program Support- Turned around failing Pet First Aid program. Strategized enlarging number of class offerings by 600% and expanding number of all-volunteer instructors from two to 18. - Propelled annual sales of pet first aid products up 90% by piloting test of classroom sales of products, training instructors in sales and revenue collection.Customer Service- Strengthened billing accuracy and timely receipts of payments by reconciling course registration and payment.

Maintained travel schedule. Acted as liaison to Board of Directors, assisted Chairman, prepared for and attended Board meetings. Compiled daily, monthly and annual reports. Performed research as directed.

Served as liaison to Board of Directors. Assisted to prepare budget reports. Researched new properties. Maintained and authorized charitable contributions. Key role in planning and organizing Annual Shareholder meetings for 300 attendees and in producing Annual Reports to Shareholders. Hired property photographers for potential property acquisitions.Executive Support- Freed CEO time to focus on high priority initiatives by assuming review and research for all new requests for charitable contributions and presenting to CEO.- Built meeting efficiency, affording more time to review properties, and enhanced relations with Board members by supplying hands-on assistance at out-of-state meetings.- Doubled salary over eight years and proactively expanded duties, presenting ideas on additional duties to CEO. Process Improvement- Accelerated data retrieval on acquisitions and forged consistency by creating a standardized central filing method for each acquired property.- Saved on expenditures by developing PowerPoint presentations for Annual Meetings, and updating last-minute changes in-house.- Saved on employee transportation costs by hiring photographers throughout U.S. to take photographs of potential property acquisitions for presentation to Board of Directors.