Deb Julson Email & Phone Number

Eden Prairie

• Manager of multiple RN case management teams supporting a Medicare client population located across the United States.
• Direct supervision of team of registered nurses providing telephonic case management services to a Medicare population in collaboration with Social Workers, Pharmacists, Medical Director and Infield Case Managers.
• Designed and implemented clinical telephonic engagement team to assess and identify health care gaps and unmet needs of client membership and assign cases to appropriate clinicians and/or disciplines to facilitate.
• Collaborate with multidisciplinary team, consistently meeting contractual outcomes and performance guarantees for clients.
• Developed process workflows for DME process as well as creating client report to analyze and demonstrate DME productivity and outcomes.
• Successfully initiated operational process changes for increased quality and efficiency using rapid cycle process improvement techniques.

Operations Manager/Director of Care Management*Operational oversight and development of remote team consisting of 3 leaders and 11 high risk care managers for a Medicare contract.*Operational management of 5 Leader Care Managers who each managed teams of 10-15 colleagues. This was a mixture of disease management and high risk care management teams.*Ensure.

Pediatric staff nurse/charge nurse on an 18 bed medical surgical unit that specialized in cardiac and diabetic patients.