Deborah Cunningham Email & Phone Number

Sheridan, Wyoming And San Diego, California

Everybody needs a Jewish Mother at some point. Practical solutions to your unique problems.You have questions. I have answers.Founder: Word Weaver - Custom Personalized Stories for Children and Adults

Wyoming

Training Firms: New Horizons CLC, Gromelski and Assocs., Netcom Learning Inc., Capensys Legal Training, and The Career Center, New Horizons Learning Group • Comfort operating in a fast-paced environment with competing priorities and projects, lead and work effectively with cross-functional teams; delivering over 100 distinct MS Office, and various custom software and soft/business skills curricula, frequently resulting in client retention for Fortune 100 & Fortune 50 firms • Develop relationships with key stakeholders to ensure that learning and development initiatives are aligned with both individual and team needs; monitor and analyze the effectiveness of learning and development programs to create a culture of continuous improvement • Career, leadership/executive and performance coaching delivered as an integrated service and evidence-based coaching model that incorporates career pathways support, capacity building, and leadership competencies • Instructional design and redesign, training and facilitation including: performance management; project and time management; business writing; customer service, communications, effective presentations; and train-the-trainer. • Serve as a trusted consultant in introducing and implementing the many resources and insight tools of professional development, strategic planning, and leadership development to impact effectiveness at the individual, team, and organizational levels; expertise in teambuilding and team-bonding via trainings

Successfully provide strategic direction, leadership and execution of training and development programs and initiatives to promote a performance culture, working with business leaders to prioritize training needs to ensure the development and implementation of effective training programs. Working closely with C-level executives, divisional leaders and cross-functional partners, SMEs, and vendors in program design and implementation of end-to-end team training solutions. Adept at program analysis via needs assessments and common data collection methodologies, e.g., interview, observation, focus groups, surveys, and skills gap analysis to determine the best-fit medium for instructional design, training facilitation and applicable media/training materials and/or eLearning platforms. • Specialize in information technology, including system conversions training; curriculum development/instructional design; corporate business training facilitation; soft skills training; career and executive coaching; project management and coordination; and workplace learning analysis• Developed and taught customized and standard training courses across industries for corporate, non-profit and public sector clients to more than 10,000 trainees; resulting in workplace performance improvements in productivity and time management, gaining the average employee 3 weeks of saved time per year • Lead the integration and conversion of 30,000 active contracts to new document format and storage medium following a large M&A; trained via workshops and coaching, championing continuous learning that infused the culture affirmed by the client’s 80%+ satisfaction survey rating for “effective learning and development programs”Over 100 clients from: Training, Law, Finance & Banking, Insurance, International Shipping, Pharmaceutical, Research, Health and Hospitals Corps, Property Management, Depts of Education, Consulting Companies, United Nations, Government, Public Housing, Engineering, etc.

San Diego, California, United States

Contractor

• Demonstrated ability to successfully lead full training cycle including assessment, planning, designing, coordinating, facilitating, monitoring and evaluating with stellar quantifiable results, positive participant feedback, and business objectives met. Adept at training small and large groups across diverse demographics and industries• Promoted to IT Training Manager for software development project after 7 months; managing direct reports of 6 trainers and 4 help-desk staff, working on the implementation of an Agile-esque software development project for 4,000+ users and including the coordination, distribution and customization of remaining 1,200+ handheld devices with an error rate of less than 5%, and documentation detailing future ongoing training content and time requirements • Implemented and designed in-house scalable solutions that included a blended learning approach using coaching, workshops, on the job training, and e-learning; as a metric-driven and ROI-driven IT training manager interested in both the employers’ bottom line and the best interest of the employees, as evidenced by decreasing scheduling errors from 10% to less than 2%, while increasing trainee attendance from 65% to 85% • Manage delivery of high impact, safety critical training that maximizes participation, comprehension and application of the material using technology, interaction, and innovative tactics that resulted in on-time final 2-month transition from project completion to permanent integration with the L&D department

• Leveraged multiple channels and tools to support an array of learners via videos, online tools, virtual and in-person instruction, gamification, simulations, assessments, coaching, and mentoring; adept at business and work flow analysis• Decreased required training time by 50% in the first year, increasing to a reduction of 70% over a 6-year period by reviewing evaluations and pattern recognition in collected data, used to define the appropriate action to remediate uncovered issues • Trained Account Managers in Excel macros to address inefficiencies leading to significant productivity increase; helped ideate, create and run employee events and initiatives, helping to ensure a best in-in-class employee experience and culture via curricula development that was a fit for employee needs • Adept at using knowledge of human behavioral theories; methods of adult learning; and professional development theory and practice to guide teams in development of personal, team/group and organizational performance. Proficiency in training methods to ensure knowledge conversion to skill

• Conduct ongoing needs analysis leveraging client and/or participant feedback, field interactions, and subject matter expertise to adjust learning strategy and curriculum; monitor and evaluate• Develop content ensuring use of digital strategy elements such as online, eLearning, online archive/libraries to increase efficiencies in development, assessment, speed and scope of delivery • Composed cultural competency training intended to enrich understanding and consideration of the social differences caused by geographically disbursed employees and clients located in India, the Philippines and the United States; ran remote training sessions • Guided projects to ensure high performance-based culture; utilizing pattern recognition methodologies to analyze data, and proactively identify issues that impact performance, human capital management and organizational effectiveness• Designed scalable systems to track performance pre- and post-training, ensure skills gaps are closed and quality targets are met

• Developed a rapid design and delivery system for customized templates. Proven track record of end-to-end ownership and successful delivery of results in a fast-paced and dynamic business environment• Excellent communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining complex topics to novices and collaborating with subject matter experts and managerssee attached letter of recommendation

Certified Life Coach, Life Coaching

Literacy, 3.9

Graduate Level Education Coursework, Education/Teaching Of Individuals In Secondary Special Education Programs, 4.0 Gpa

NYC Teaching Fellows Program

Certificate, Post-Undergraduate Entree Program

Ba, Art Education

Spanish Language And Applied Arts

San Miguel de Allende, Mexico

Classics

Classical Great Books curriculum

Learner Driven Education