Deborah Kellner Email & Phone Number

Cleveland, OH, US

Westlake, Ohio

• Create an organization that fosters relationships with high-end private country clubs to provide revenue-generating merchandise of their golf course through fine art photography.
• Day-to-day responsibility for planning, implementing, managing, and controlling of all financial-related activities of the company.
• Directly responsible for accounting, finance, forecasting, strategic planning, and job costing.
• Provide leadership in the development for the continuous evaluation of short and long-term strategic financial goals.

Work with the Business Bankers to provide sales support through on boarding of new Business Banking customers and managing the ongoing relationship through cross-sell and portfolio review.. Responsible for opening all new Business Banking deposit accounts.. On boarding of new Business Banking customers within first 30 days.. Follow up on all new accounts.

• I work with the regional leadership team, corporate marketing department and the VPBDs to develop an overarching strategy that promotes the Lee Hecht Harrison name/branding and coordinate marketing initiatives to drive.
• Strategically enhanced the customer/prospect experience with LHH through regular and targeted marketing initiatives to increase revenue.
• Created, planned and implemented large scale events providing give-aways, food and entertainment as well as smaller events such as lunch and learns, breakfasts, and coffee talks.
• Managed and coordinated relationships with external resources to support marketing and sales activities.
• Provided regional sales team with competitor and market analyses.
• Led efforts to develop marketing budgets and oversaw spending for each market based on unique aspects and business potentials.

• Coordinated clients’ entire financial relationships with Key including asset management, tailored financing, insurance services, and financial planning. Managed affluent client portfolios, which included deposits.
• Exceeded revenue goal in 2008 by 159%; consistently exceeded annual revenue goals by networking to bring in new clients and cross-selling with team members and across lines of business.
• Increased revenue by consulting with clients and prospects, gathering data, presenting financial plans and implementing mutually agreed upon strategies addressing clients’ needs in areas of: Net Worth, Savings and.
• Consistently achieved 9.9 out of 10 on quarterly Client Satisfaction Survey.
• Professionally recognized with membership in the “Great Lakes Greats.”
• Introduced “Key 4 Women” Program to prospective clients, enhancing value to the relationships.

• Partnered with commercial lenders to cultivate and maintain client relationships. Developed client correspondence communicating proposals and account information. Supervised and trained four Relationship Associates in.
• Managed details of all client special events and closing dinners for 25-40 attendees; high-end venue and menu selection, invitations, agenda, and presentations as a “thank you” for new business.
• Coordinated and organized Key Bank Middle Market Golf Outing for over 250 clients.
• Introduced “Key at Work” Retail Program to prospective clients enhancing value to the relationships.
• Pursued cross-selling opportunities of new products with existing clients to further business development.

• Created financial documents, expense reports, Excel spreadsheets for Capital Markets Director. Performed routine financial analysis for department in areas of productivity, revenue, and projects. Scheduled vacation.
• Member of team that generated highest revenue in history of Capital Market at Key Bank.
• Delivered strong organizational and time management skills resulting in efficient office management and excellent client service.

• Directed business office operations including business checking accounts for both companies, managed employee insurance procedures and forms, client invoices, and office policies. Responsible for highest net-worth.
• Managed all bills for clients’ homes in several states and Europe.
• Conducted business regarding country club and yacht club memberships.
• Created and responded to correspondence on the clients’ behalf.

• Supported Executive Vice President, Chief Financial Officer, and President managing high-wealth clients. Managed work volume previously handled by three full-time employees. Created processes and documentation systems.
• Consistently earned above-average ratings on performance evaluations.
• Managed all details of Executive retreats and seminars off-site.
• Collated performance reviews and salary negotiation information, maintaining confidentiality.