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Deborah Knowles Email & Phone Number
Extension Office Services Coordinator
at
The Ohio State University
2 work emails found
@osu.edu
1 phone found area 212
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Extension Office Services Coordinator
Location
Urbana, Ohio, United States
Who is Deborah Knowles? Overview
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Quick answer
Deborah Knowles is listed as Extension Office Services Coordinator at The Ohio State University, based in Urbana, Ohio, United States. AeroLeads shows a work email signal at osu.edu, phone signal with area code 212, and a matched LinkedIn profile for Deborah Knowles.
Deborah Knowles previously worked as Extension Office Associate at The Ohio State University and Technology Manager at Assurant. Deborah Knowles holds Bsa, Technical Management from Franklin University.
Company email context
Email format at The Ohio State University
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{first}_{last}@osu.edu
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AeroLeads found 2 current-domain work email signals for Deborah Knowles. Compare company email patterns before reaching out.
Profile bio
About Deborah Knowles
Fiscal professional in charge of office financial operations and reporting to the University. Strengths include extensive commitment to customer satisfaction, effective handling of aggressive deadlines and multiple demands, project operations/implementations, diverse technical support, strong communications, experienced in working as a remote teleworker, and management. Success factors include effective leadership, situational analysis, and optimization of resources. Field of experience offers a broad background of skills including fiscal operations in Workday, data management and reporting with Qualtrics, telephony, application/computer/server operations and security, and management roles.
Listed skills include Cisco, Avaya Pbx, Voice Print Call Recording, and Exony.
Current workplace
Deborah Knowles's current company
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5 roles · 26 years
Deborah Knowles work experience
A career timeline built from the work history available for this profile.
Extension Office Services Coordinator
CurrentWe connect with people in all stages of life, from young children to older adults. We work with families and children, farmers and business owners, community leaders and elected officials to build better lives, better businesses and better communities to make Ohio great.
Jul 2019 - Present
Extension Office Associate
Current
Jun 2019 - Present
Technology Manager
Led a virtual Voice Operations team for the Assurant enterprise, for a customer base of 10,000. Primary responsibilities included assignment of customer request and service tickets, monitoring to resolution to ensure SLA’s on target met. Created reporting and documentation to improve ticket flow, statistical summaries for senior management. Coordinated resource availability on multiple projects in flight.• Coordinated and maintained inventory ownership of all configuration items in a centralized database, allowing for accuracy in tracking, change management impact, and reporting.• Devised multiple SLA dashboards to track customer requests and incidents, utilizing both real-time and historical data to analyze impact to various categories including site, inventory, and technician.• Utilized approved production methodology for change requests, problem records, configuration item changes to ensure regulations met with approval.
2013 - 2018
~5 yrs
Network Analyst
Supported internal customers in meeting their telephony needs with the resolution of their service requests and break/fix incidents, ensuring their satisfaction in work completed. Primary responsibilities included resolution of customer tickets as assigned. Created technical and end user documentation to improve work processes and successful work flows. Participation in multiple projects in flight.• Strong call center background including agent and related call recording and enterprise reporting configuration builds in both Cisco UCCE and Avaya TDM call center platforms.• Programmed Avaya vectors to facilitate toll free number delivery, call treatment, and queue to agent configurations in call center environments.• Experienced project team member and leader, executed multiple projects concurrently, prepared documentation for both technical and customer environments, trained customers as needed.
2001 - 2013
~12 yrs
3 education records
Deborah Knowles education
Bsa, Technical Management
Associate'S Degree Of Science, Mis/Programming
Education record
Graham Local Schools
FAQ
Frequently asked questions about Deborah Knowles
Quick answers generated from the profile data available on this page.
What company does Deborah Knowles work for?
Deborah Knowles works for The Ohio State University.
What is Deborah Knowles's role at The Ohio State University?
Deborah Knowles is listed as Extension Office Services Coordinator at The Ohio State University.
What is Deborah Knowles's email address?
AeroLeads has found 2 work email signals at @osu.edu for Deborah Knowles at The Ohio State University.
What is Deborah Knowles's phone number?
AeroLeads has found 1 phone signal(s) with area code 212 for Deborah Knowles at The Ohio State University.
Where is Deborah Knowles based?
Deborah Knowles is based in Urbana, Ohio, United States while working with The Ohio State University.
What companies has Deborah Knowles worked for?
Deborah Knowles has worked for The Ohio State University, Assurant, and Assurant Specialty Property.
How can I contact Deborah Knowles?
You can use AeroLeads to view verified contact signals for Deborah Knowles at The Ohio State University, including work email, phone, and LinkedIn data when available.
What schools did Deborah Knowles attend?
Deborah Knowles holds Bsa, Technical Management from Franklin University.
What skills is Deborah Knowles known for?
Deborah Knowles is listed with skills including Cisco, Avaya Pbx, Voice Print Call Recording, and Exony.
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