Drawing from my expertise to provide strategic leadership and guidance in driving administrative services across a non-profit organization with 205+ cross-functional staff, including 85 career staff and 120 student workers, delivering support to 585 residents/students. Serve as a strategic partner in the development and execution of short and long-term goals. Identify areas of opportunity to drive continuous improvement efforts across the employee experience and administrative delivery. Partner with senior leaders as an expert in employee relations, collective bargaining, talent acquisition, compensation, classification reviews, leave administration, and federal, state and local regulations. Oversee various functions including Human Resources, Dining, Catering and Events and Rentals monitoring the performance and delivery of 33 career staff and 60+ student workers. Manage engagement with union representatives providing contract interpretation and compliance.• Established a comprehensive performance management training program stimulating a 30% decrease in filed grievances.

I was selected to direct the performance and delivery of three Human Resources professionals in the planning and execution of key strategies aligned with business objectives. Provided leadership across the recruitment lifecycle focused on attracting and retaining top talent. Administered the grievance process and contract interpretation efforts across four collective bargaining agreements. Served as a mediator to resolve conflict between employees and management staff. Drove compliance of employment practices with federal and state regulations. Administered the worker's compensation interactive process. Guided senior leaders in facilitating the performance management program. Liaised with and represented I-House at grievance and bargaining unit meetings. Investigated misconduct, discrimination, and harassment complaints.• Spearheaded the refinement of the recruitment cycle effectively reducing time to hire by 33 days for critical roles.

I expertly spearheaded a team of 21 cross-functional HR staff supporting 7K+ union/non-union employees within a government agency. Provided leadership and oversight to personnel, benefits, payroll, recruitment and examination, training, and development, as well as ensuring compliance with the relevant local, state and federal regulations. Served as a strategic partner across 25 departments providing expertise in employee relations, performance management and labor relations. Liaised as a key contributor during collective bargaining processes.• Advanced to the Assistant Director of Human Resources within 30 days.• Selected to serve as the Interim Affirmative Action Officer for 15-months while performing assigned duties.• Entrusted to serve as the grievance process third-level hearing officer.• Enabled the transition of personnel functions to the County's Health Services Department by leading Personnel Service audits.• Successfully placed 200+ employees rapidly to meet Affordable Care Act requirements. for providing human resource services to over 7.000 county employees, spanning over 25 departments. Provide administrative oversight to and integration and coordination among the various divisions and organizational units of a broad based Department of Human Resources, which includes examinations/recruitment, classification and compensation, labor & employee relations, benefits and payroll/records; staffing, Affirmative Action/EEO, organizational development and training, personnel policy and administration.

Directed all aspects of human resources for the fifth-largest port in the United States employing 530+ union and non-union employees. Responsible for overseeing benefits administration, payroll, recruitment, workers' compensation and labor relations functions. Managed annual operating budget of $2M. Proved integral in decreasing grievances by 20% in a year through development of a management roundtable to oversee implementation of collective bargaining agreements.

Responsible for the administration and interpretation of the Port's collective bargaining agreements (CBA). As a strategic partner to senior management, provided guidance to and trained Port management on the interpretation and administration of the CBA's, Port Policies and Procedures and the Civil Service Rules. Collaborated with the Employment & Labor Attorney in preparation for arbitration hearings. Provided expert advise to the management team in the areas of employee/employer relations, progressive discipline and conflict resolution and oversaw the Department of Transportation's (DOT) random drug testing program.

Earlier roles held at the Port of Oakland: Employment Resources Supervisor, Human Resources Management Assistant and Labor Relations Specialist ~ 1989 - 2002.