Deborah Pollack
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Deborah Pollack Email & Phone Number

Project Manager / Technical Writer at Washington Metropolitan Area Transit Authority (WMATA)
Location: Washington DC-Baltimore Area, United States, United States 9 work roles 2 schools
1 work email found @wmata.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Project Manager / Technical Writer
Location
Washington DC-Baltimore Area, United States, United States
Company size

Who is Deborah Pollack? Overview

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Quick answer

Deborah Pollack is listed as Project Manager / Technical Writer at Washington Metropolitan Area Transit Authority (WMATA), a company with 6392 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at wmata.com and a matched LinkedIn profile for Deborah Pollack.

Deborah Pollack previously worked as Technical Writer at Washington Metropolitan Area Transit Authority (Wmata) and Proposal Center / Business Intelligence Manager at Mar Incorporated. Deborah Pollack holds Hearing And Speech from University Of Maryland.

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Email format at Washington Metropolitan Area Transit Authority (WMATA)

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{first_initial}{last}@wmata.com
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Profile bio

About Deborah Pollack

Accomplished Project Manager / Technical Writer offering 30 years of experience providing clear, concise, and effective print and electronic operating procedures, training materials, and troubleshooting guides to the telecommunications, federal, DoD, and IT sectors. Avid learner and active listener with a passion for collaborating with engineers to equip end users to effectively operate and maintain mission critical equipment and systems.Communication Protocols and Technologies Supported: 10 Gigabit Ethernet; Fiber Channel; SONET/SDH; OTN; MPLS/VPLS; TDM/PDH; ISDN/PRI; IP/IPv6; CPRI/OBSAI; Internet Engineering Task Force (IETF) RFC Scripting; Data communications; Diphase; DS3/T3; DS1/T1; Copper, DSL, Wi-Fi, and Broadband communications.Specialties: telecommunications test, cyber security, process improvement, quality assurance, publications management, translation management, information architecture, documentation automation

Listed skills include Software Documentation, Process Improvement, Technical Documentation, Telecommunications, and 22 others.

Current workplace

Deborah Pollack's current company

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Washington Metropolitan Area Transit Authority (WMATA)
Washington Metropolitan Area Transit Authority (Wmata)
Project Manager / Technical Writer
Washington, DC, US
Website
Employees
6392
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9 roles · 40 years

Deborah Pollack work experience

A career timeline built from the work history available for this profile.

Technical Writer

Current

Washington, DC, US

Supports Rail Infrastructure Maintenance & Engineering program. Responsible for developing project management and engineering governance documents including project charters, business requirements, specifications, standard operating procedures, requests for proposals, and reports. Edits, formats, and conducts quality audits to ensure consistency in written.

Sep 2019 - Present

Proposal Center / Business Intelligence Manager

Burlington, MA, US

Supports Cybersecurity and Maritime Specialized Engineering lines of business with market research, responses to Requests for Information (RFI), and managing proposals throughout the business development lifecycle. 40% win-rate for supported proposals, including:- Company’s first cybersecurity services contract with Department of Homeland Security (DHS).

Sep 2016 - Sep 2019

Technical Writer Iii

Chandler, Arizona, US

Supported the company’s Network and Service Enablement segment by collaborating with Product Line Managers and software, hardware, and field-programmable gate array (FPGA) engineers to develop operating, maintenance, and troubleshooting instructions for:- The T BERD/MTS5800 All in-One Dual-10 G Handheld Network Tester - The Wi-Fi Advisor Wireless LAN.

Jan 2016 - Aug 2016

Project Manager / Controller

Burlington, MA, US

As a contractor supporting the Nuclear Regulatory Commission’s (NRC) Cyber Security Regulatory Program Support (CSRPDS) contract, managed the team that supported the NRC with the oversight of the phased implementation of licensee cyber security plans. - Supported detailed agency responses to industry concerning technical issues and challenges posed by the.

Dec 2013 - Mar 2015

Quality Assurance Manager

Burlington, MA, US

As a contractor supporting the NRC’s Consolidated Information System Security Services (CISSS) contract, established a quality assurance process for all contract deliverables. - Developed quality assurance checklists, procedures, and templates to ensure consistency throughout contract deliverables. - Managed QA colleagues, scheduled QA reviews and.

Aug 2010 - Nov 2013

Technical Writer 3

Viavi Solutions (Formerly Jdsu; Formerly Acterna; Formerly Ttc)

Served as publications lead for engineering teams in Salem, VA, and Germantown, MD and supported additional engineering teams throughout the US, Germany, and China. Developed Getting Started Manuals, Testing Manuals, and HTML help for portable telecommunications test instruments using Adobe FrameMaker, Adobe Illustrator, and Visio. - Getting Started.

Mar 2001 - Jul 2010

Senior Technical Writer

US

Developed templates, established standards, published style guide, and wrote/edited user's guides, online help (WinHelp and HTML help), and white papers in support of MEI's association management applications. Assisted with QA of applications written in 4GL language (Progress); supported Engineering by isolating bugs in code.

Aug 1992 - Mar 2001

Technical Writer

Lincoln, Nebraska, US

Supported suite of Association Management applications, including Membership Management, Subscription Management, Meeting Management, and a variety of accounting packages by designing template for task-based user manuals. Led Quality Assurance effort by testing and documenting issues with the applications, and working with development to resolve the.

1986 - 1992 ~6 yrs
Team & coworkers

Colleagues at Washington Metropolitan Area Transit Authority (WMATA)

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2 education records

Deborah Pollack education

Hearing And Speech

University Of Maryland

Social Work

Rochester Institute Of Technology
FAQ

Frequently asked questions about Deborah Pollack

Quick answers generated from the profile data available on this page.

What company does Deborah Pollack work for?

Deborah Pollack works for Washington Metropolitan Area Transit Authority (WMATA).

What is Deborah Pollack's role at Washington Metropolitan Area Transit Authority (WMATA)?

Deborah Pollack is listed as Project Manager / Technical Writer at Washington Metropolitan Area Transit Authority (WMATA).

What is Deborah Pollack's email address?

AeroLeads has found 1 work email signal at @wmata.com for Deborah Pollack at Washington Metropolitan Area Transit Authority (WMATA).

Where is Deborah Pollack based?

Deborah Pollack is based in Washington DC-Baltimore Area, United States, United States while working with Washington Metropolitan Area Transit Authority (WMATA).

What companies has Deborah Pollack worked for?

Deborah Pollack has worked for Washington Metropolitan Area Transit Authority (Wmata), Mar Incorporated, Viavi Solutions, Mar, Incorporated, and Viavi Solutions (Formerly Jdsu; Formerly Acterna; Formerly Ttc).

Who are Deborah Pollack's colleagues at Washington Metropolitan Area Transit Authority (WMATA)?

Deborah Pollack's colleagues at Washington Metropolitan Area Transit Authority (WMATA) include Macpherson Hughes-Cromwick, Shannon Moore, Walter Carlos, Theodora ( Lulu) Hancock, and Vivian Clark.

How can I contact Deborah Pollack?

You can use AeroLeads to view verified contact signals for Deborah Pollack at Washington Metropolitan Area Transit Authority (WMATA), including work email, phone, and LinkedIn data when available.

What schools did Deborah Pollack attend?

Deborah Pollack holds Hearing And Speech from University Of Maryland.

What skills is Deborah Pollack known for?

Deborah Pollack is listed with skills including Software Documentation, Process Improvement, Technical Documentation, Telecommunications, Technical Writing, Technical Editing, Unix, and Management.

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