Debbie Guzman Email & Phone Number

Fort Lauderdale, Fl, Us

Miami, Florida, Us

Prepare new client intake documentation using a data management systemMaintain conference room schedule, lawyers’ appointment calendars and make travel arrangements;provide additional administrative support to attorneys and legal staff as needed.Create bills, post payments and make accounts receivables calls.Greet clients and respond to visitor inquiries.Perform routine office management tasks to include: answering phones, filing/handling officedocuments, supply ordering and mail distribution.

• Supervised Office Staff to Achieve Events goals.• Oversaw and developed event revenue goals for existing and new events.• Planned, implemented and attended events.• Administrative responsibilities and problem solving.• Prepared contracts, BEO (Banquet Event Order) confirmation letters and proposals.• Collection of deposits payments and final payments based on final counts and submit to accounting.• Hands-on responsibilities as needed to ensure clients' needs are met thoroughly.• Assumed responsibility of manager on duty when necessary.• Handled client's complaints.• Maintained past and potential client files, scheduled calls/visits to assess on-going needs of prospective clients for catering services.• Obtained necessary permits for special events/functions.

Fort Lauderdale, Florida, Us

Managed the front office reception and interact with the visitors.• Prepared Registration forms and other documents, answered phones and maintained accurate records.• Updated and maintained Captains and Crew spreadsheet.• Assisted the personnel in administrative tasks.• Received, sorted and routed mail and deliveries.• Responded to customers’ inquiries and resolved problems.

Obtained, verified and recorded patient information.• Managed patient scheduling and filing/Front Office Medical Reception.• Handled patient intake, took medical histories and conducted EKG's.• Keyed data into computer to maintain office and patient records using Care 360 Practice Management.• Insurance Verifier and Data Entry.

Fort Lauderdale, Fl, Us

Ran the office for the department including all communication, digital and physical system filing, preparing Contracts, confirmation letters and proposals.• Coordinated the calendars and appointments for the catering director and two catering managers.• Supervised the entire set up and preparation for the event. Provided clients with estimates on cost.• Collected deposits, payments and final payments based on final counts and submitted to accounting.• Coordinated with other team members for ensuring on time completion of all preparation.

Managed new and existing accounts by planning and organizing daily work schedule to manage the daily request and general operations related to our customer.• Resolved customer complaints by investigating problems, finding solutions, and making recommendations to management.• Responsible for managing the daily activities of the billing department for Walgreens.

Ca

Prepared all documentation regarding to sales, support, and reporting.• Worked on day to day reports, as well as ad hoc, to meet deadlines.• Ensured effective and efficient management of orders, schedules, and installation.• Responsible for all order and documentation issues to be resolved in a timely manner and customer service surveys and issues.• Managed overall backlog, pricing validation against quote and contract.• Supported Disputes Team in meeting and achieving disputes turnaround within 5 days.• Ordered entry (EDI pull or manual entry) in a timely manner.• Technical validation (order requirements).• Received and managed customer expedite requests, responsible to resolve billing disputes.• Supported Factory in meeting delivery performance targets of 95%.• Created documentation for customer to facilitate processing of certain orders.

Ca

Provided proactive support to revenue assurance efforts through timely and accurate invoicing and posting in coordination with Sales Manager.• Placed all OEM Merchandise orders to meet customer requirements.• Responsible for revenue forecast, order scheduling and deferred weekly reports.• Ensured schedule dates were met for all shipments.• Prepared export and billing documentation for Contract and Merchandise orders.• Coordinated final logistics to meet customer and country requirements.• Followed up on all International rules for exportation, and created and kept records for all the orders shipped by customer and country.

Ca

Responsible for invoicing all products for Costa Rica, El Salvador, Guatemala, Nicaragua, Panama, and Venezuela using the Pegasus IBS, EDM, and LOM Systems.• Provided timely and accurate billing and as per Contract Management requests.• Provided support to 3 Contract Managers for customer orders.• Responsible for receipt and internal distribution of invoices, and timely and accurate revenue recognition.

Provided support to 35 Employees, Managers, and Sr. Managers in the System Engineering Department and maintained the Organizational Charts.• Heavy data entry into spreadsheet PowerPoint presentations and Microsoft Word.• Prepared and reconciled expense vouchers.• Coordinated meeting/conference rooms/travel itineraries.• Initiated document approval, obtained signatures with follow up.

Supported members of the Human Resource department by making travel arrangements, expense reports, scheduling interviews and meetings and other administrative tasks.• Responsible for PIMS (Personnel Information Management system) included confidential employee data, compensation and work history.

Ba, Social Work

Social Work