Deborah Ochoa

Deborah Ochoa Email and Phone Number

Americas Global Support Delivery at Hewlett Packard Enterprise @ Hewlett Packard Enterprise
Oklahoma City, OK, US
Deborah Ochoa's Location
Oklahoma City, Oklahoma, United States, United States
Deborah Ochoa's Contact Details

Deborah Ochoa personal email

About Deborah Ochoa

With a robust background in leading global support and field delivery at Hewlett Packard Enterprise, our team excels in driving enhanced Customer Experiences and process improvements. We are dedicated to enhancing customer relationship management, ensuring our clients receive unparalleled service that fosters growth and success.As part of a dynamic team, we've cultivated an environment where creativity in operational solutions thrives, alongside a commitment to developing top-performing teams. Together, we've built a framework that not only supports our customers but also propels our company forward. Through our collective efforts, we contribute to the overarching mission of delivering excellence in every interaction.

Deborah Ochoa's Current Company Details
Hewlett Packard Enterprise

Hewlett Packard Enterprise

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Americas Global Support Delivery at Hewlett Packard Enterprise
Oklahoma City, OK, US
Website:
hpe.com
Employees:
72079
Deborah Ochoa Work Experience Details
  • Hewlett Packard Enterprise
    Hewlett Packard Enterprise
    Oklahoma City, Ok, Us
  • Hewlett Packard Enterprise
    Senior Director - Global Support Americas Field Delivery
    Hewlett Packard Enterprise Feb 2024 - Present
    Houston, Texas, Us
  • Hewlett Packard Enterprise
    Director - Americas Global Support Field Delivery
    Hewlett Packard Enterprise Dec 2022 - Present
    Houston, Texas, Us
  • Hewlett Packard Enterprise
    North America Leader - Account Engineers
    Hewlett Packard Enterprise Sep 2021 - Feb 2023
    Houston, Texas, Us
  • Hewlett Packard Enterprise
    Hpc Service Delivery Manager
    Hewlett Packard Enterprise Aug 2020 - Sep 2021
    Houston, Texas, Us
    DoE and Agency West
  • Hewlett Packard Enterprise
    Federal Delivery Program Manager
    Hewlett Packard Enterprise Apr 2018 - Aug 2020
    Houston, Texas, Us
    US Army / US Marine Corps - Delivery and Support PMO
  • Sabre Corporation
    Principal Product Marketing Manager
    Sabre Corporation Jan 2014 - Sep 2017
    Southlake, Texas, Us
    Role: Product Marketing Manager (Air Content and Connectivity)In this leadership role, I was a key player and manager in the development of multi-year product roadmaps and market segment strategies. Contributor to $1.6B in revenue and merchandising strategy by way of original content integration for Low Cost Carriers (LCC) solutions using API / XML and Legacy solutions. Organized market research and monitored competitive activity and landscapes.My Selected Accomplishments Included:• Developed and communicated Product Roadmaps and Go-To-Market strategies.• Consulted with leadership teams on how best to align organizational priorities.• Engaged and aligned commercial, operational and technical teams to execute projects and initiatives.• Increased market share through market launch activities and events.• Determined pricing strategies to optimize customer value and company financial performance. • Monitored and evaluated product utilization, while simultaneously coordinating product activities.• Evaluated and tracked global airline product lines, including: - product strategy definition - business requirements analysis and creation - business plans - product pricing - product lifecycles• Performed research and analysis on market trends, segmentation and competitive landscapes.• Analyzed and reported KPI progress.• Formulated and implemented business process improvement plans as required.• Increased product activations by 93% and decreased cycle times by 77% for new carrier activations by streamlining processes and procedures.• Designed and maintained a product activation dashboard that monitored key metric activity and tracked growth and operational efficiencies; communicated analytics and trends to executive and senior leadership teams.• Phased-out outdated products and services resulting in cost savings.
  • Sabre Corporation
    Principal Product Marketing Manager
    Sabre Corporation Apr 2013 - Dec 2013
    Southlake, Texas, Us
    Role: Product Marketing Manager (Car/Limo Content)In this high-impact role, I diligently researched and analyzed market trends and product needs to create a Product Plan roadmap and market strategy.My Selected Accomplishments Included:• Building and nurturing important relationships within the industry resulting in increases in business and revenue generation for the organization.• Developed and communicated Product Roadmaps and Go-To-Market strategies.
  • Sabre Corporation
    Director Vendor Management,Telecom And Service Solutions
    Sabre Corporation Apr 2000 - Apr 2013
    Southlake, Texas, Us
    As a Director, Global Vendor Management and Service Solutions, I was the primary liaison for Fortune 500 regional service providers (telecommunications, desktop, hardware helpdesk, warehousing and field services). I also constructed strategic initiatives leading to cost savings, cost avoidances, and/or growing revenue streams for the organization.My Selected Accomplishments Included:• Negotiated global service contracts worth over $65M.• Entrusted with technology solutions, support, and services for internal teams and customers; field expertise resulted in requests to offer recommendations and service solutions around telecommunications and hardware decisions to regional market stakeholders.• Decreased operational costs while continuously elevating service levels through effective project management process improvements.• Demonstrated leadership for cross-functional, dynamic, and high-performance global teams with more than 100 employees both matrixed and direct reports.• Migrated over 30000+ global customers from high cost telecom and hardware solutions resulting in over $25M in cost savings over 3 years
  • Sabre Corporation
    Product Manager
    Sabre Corporation Oct 1996 - Apr 2000
    Southlake, Texas, Us
    Role: Product Manager (Car Line of Business)In my role as a Product Manager, I utilized all resources and connections, domestically and abroad, to build and sustain strong business relationships with key car rental companies.My Selected Accomplishments Included:• Researching and analyzing business needs to curate an original Product Plan.• Controlling and operating a Product Plan Development budget of $2M+ and oversaw the full life-cycle of the performance to plan.

Deborah Ochoa Skills

Vendor Management Product Management Business Analysis Cross Functional Team Leadership Team Leadership Project Management Program Management Product Marketing Customer Service Negotiation Contract Negotiation Networking Organization Strategic Planning Sabre Marketing Strategy Crm

Deborah Ochoa Education Details

  • University Of Oklahoma
    University Of Oklahoma
  • American High School In Mexico City
    American High School In Mexico City
  • Tasis England (Thorpe, Surrey)
    Tasis England (Thorpe, Surrey)
  • Tasis Greece (Kifissia, Kefalari)
    Tasis Greece (Kifissia, Kefalari)

Frequently Asked Questions about Deborah Ochoa

What company does Deborah Ochoa work for?

Deborah Ochoa works for Hewlett Packard Enterprise

What is Deborah Ochoa's role at the current company?

Deborah Ochoa's current role is Americas Global Support Delivery at Hewlett Packard Enterprise.

What is Deborah Ochoa's email address?

Deborah Ochoa's email address is de****@****ail.com

What schools did Deborah Ochoa attend?

Deborah Ochoa attended University Of Oklahoma, American High School In Mexico City, Tasis England (Thorpe, Surrey), Tasis Greece (Kifissia, Kefalari).

What skills is Deborah Ochoa known for?

Deborah Ochoa has skills like Vendor Management, Product Management, Business Analysis, Cross Functional Team Leadership, Team Leadership, Project Management, Program Management, Product Marketing, Customer Service, Negotiation, Contract Negotiation, Networking.

Who are Deborah Ochoa's colleagues?

Deborah Ochoa's colleagues are Leon H.m. Huijts, Rohan Chandrashekar, Meizi Zhang, Tae Melton Swoboda, Petr Hess Mba, Msc, Sanju Vinay, Diane Strong.

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