Who is Deborah Odekunle? Overview
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Quick answer
Deborah Odekunle is listed as Client Success Manager at Phreesia, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Deborah Odekunle.
Deborah Odekunle previously worked as Senior Client Success Associate at Phreesia and Client Success Associate at Phreesia. Deborah Odekunle holds Bachelor Of Arts - Ba, Business And Society (Law And Governance & The Firm And Organization. from York University.
Company email context
Email format at Phreesia
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Phreesia
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Profile bio
About Deborah Odekunle
A dynamic, result-oriented, and highly motivated Customer Success Manager with over 3 years of progressive experience in building, nurturing, and managing relationships with key stakeholders. Proven track record in strategically supporting clients at every stage of the buying process, ensuring long-term retention by addressing concerns, demonstrating qualitative and quantitative ROI, and upselling solutions. Adept at increasing product adoption, providing high client satisfaction, and preventing churn through excellent relationship-building skills. Skilled in leading cross-functional initiatives and teams, exceeding revenue targets, and effectively engaging with stakeholders and colleagues. An excellent communicator with strong multitasking and problem-solving abilities, capable of eliciting customer needs and matching them to effective solutions. A proactive internal advocate for continuous client satisfaction, and a fast learner seeking greater challenges in diverse and dynamic environments.
Listed skills include Teamwork, Business Development, Research, Public Speaking, and 1 others.
Current workplace
Deborah Odekunle's current company
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8 roles
Deborah Odekunle work experience
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Senior Client Success Associate
Current
Apr 2023 - Present
Client Success Associate
Mar 2021 - Mar 2023
Business Analyst
- Ongoing Project 1: Implementation and Enhancement of E-commerce Website Ongoing Project 2: Integration of E-commerce Website with PayPal
- Elicits functional and non-functional requirements from various stakeholders, sponsors and end users using different techniques such as interviewing, shadowing, brainstorming sessions, and joint application development.
- Collaborates with the project team to communicate and escalate any defect identified through the project lifecycle, evaluating any issue and their impact to the project implementation
- Develop and execute test cases, test plans and facilitate user acceptance testing and validation of functional requirements
- Facilitates meeting and Joint Application Development (JAD) sessions with stakeholders to understand business needs, identify gaps and problem areas
- Initiates and fosters relationships with stakeholders and clients to ensure business growth
May 2020 - Mar 2021
Program Analyst (Consultant)
Jan 2020 - Apr 2020
Business Research And Policy Analyst
Mar 2018 - Dec 2019
Business Development Analyst
May 2017 - Jul 2017
Policy And Research Analyst (City Planning And Transportation)
Aug 2016 - Dec 2016
1 education record
Deborah Odekunle education
FAQ
Frequently asked questions about Deborah Odekunle
Quick answers generated from the profile data available on this page.
What company does Deborah Odekunle work for?
Deborah Odekunle works for Phreesia.
What is Deborah Odekunle's role at Phreesia?
Deborah Odekunle is listed as Client Success Manager at Phreesia.
Where is Deborah Odekunle based?
Deborah Odekunle is based in Greater Toronto Area, Canada, Canada while working with Phreesia.
What companies has Deborah Odekunle worked for?
Deborah Odekunle has worked for Phreesia, Improvetek, Youth Employment Services (Yes), York University, and The Alea Group.
How can I contact Deborah Odekunle?
You can use AeroLeads to view verified contact signals for Deborah Odekunle at Phreesia, including work email, phone, and LinkedIn data when available.
What schools did Deborah Odekunle attend?
Deborah Odekunle holds Bachelor Of Arts - Ba, Business And Society (Law And Governance & The Firm And Organization. from York University.
What skills is Deborah Odekunle known for?
Deborah Odekunle is listed with skills including Teamwork, Business Development, Research, Public Speaking, and Creative Writing.
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