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Senior Executive leader leveraging expertise in project management, human resources, service delivery redesign, operations, process and multi-national business to deliver exceptional service, business results and employee engagement. Responsible for client satisfaction, communication and fulfillment of scope of work and contractual agreements. Skilled at transforming the service delivery and human resources functions into a strategic advantage for the organization. Deep technical knowledge of telecom networks, operations, and human resource challenges globallySpecialties: Human Resources US and International, Leadership Development, Executive Compensation, Mergers and Acquisitions, Network and Field Operations, Customer Service and Sales, Procurement, Business Processes and Analysis, Facilities, Procurement
Perry Consulting
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RetiredPerry Consulting Jan 2024 - Present
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Senior ConsultantIntelegy Corporation Jul 2014 - Jul 2024UsIntelegy has partnered with 18 Counties in California to streamline and modernize programs in their Health and Human Services departments. A Senior Executive leader leveraging 20+ years expertise in service delivery, human resources, customer service, network operations. Working with local government agencies and multi-national business to deliver exceptional customer service, business results and employee engagement. Skilled at transforming the service delivery and human resource functions into strategic advantages for the organization. Deep technical knowledge of telecom networks, operations, and human resource challenges globally . -
Vice President Global Human ResourcesAviat Networks Feb 2011 - Apr 2014Austin, Texas, UsGlobal Vice President Human Resources Aviat Networks. Oversight of all HR functions - recruiting, compensation, and benefits. Lead a global team responsible for delivering talent management, assessing operational readiness and developing management and leadership skills for our employees in 33 countries across APAC, MEA, EUR, South and North America. Represented Aviat Management with BOD Compensation Committee related to executive compensation and equity management. -
Senior Director Human ResourcesAviat Networks Jun 2010 - Feb 2011Austin, Texas, UsHuman Resource Business Partner for Global COO, oversight of Asia Pacific Region HR with direct reports in Singapore, New Zealand and India. Directed HRIS implementation, maintenance, SOX requirements and managed Global HRIS Administrators. Reported to the Chief Human Resource Officer in support of all corporate initiatives.
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Senior Vice President Human ResourcesCovad Communications Jan 2004 - Mar 2008UsDeveloped, implemented strategy to drive overall corporate compensation, culture, and leadership development. Part of actions resulting in a single-year, $50M operating profit turnaround, generating $19M EBITDA.Directed Customer Experience, Human Resources and Organizational Learning teams to meet Covad strategic imperatives. Set Officer and Executive Compensation working with Board of Directors, Compensation and Governance Committees. -
Vice President Corporate OperationsCovad Communications Mar 2001 - Jan 2004UsAccountable for corporate wide strategic vendor/partner relationships, IT and application support, network operations, procurement and facilitiy groups. Responsible for managing and directing circuit provisioning, access management, network operations center (NOC), purchasing, and real estate management organizations. Managed $115M budget and reduced expenses by 10% annually.
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Vice President National Network OperationsCovad Communications Jan 1998 - Mar 2001UsResponsible for 7 x 24 Nationwide Network Operations Center - 120 technicians and engineers two location east coast Herndon and west coast California. Network Operations, Monitoring, Maintenance, Telecom Expense, Vendor Management, Capacity Planning and Installation.
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Director Customer ServiceAt&T Apr 1996 - Jun 1998Dallas, Tx, UsOversaw two 300 plus seat Customer Service Centers in Northern California handling AT&T Mobile, Internet, Cable and Voice mail Services. Responsible for personnel, hiring, training and selection and implementation of Telecom infrastructure such as Auto Dialers, ACD, CRM, and all related expense management. -
Director Customer ServicesPacific Bell Information Services 1995 - 1998Responsible for all operations and direction for a two call centers with 10 direct reports and 150 and 300 agents supporting Pacific Bell Information Services consumer voicemail, celluar, and broadband services.
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Director Customer ServicesAt&T Pacific Bell 1990 - 1998
Deb Perry Skills
Deb Perry Education Details
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University Of San FranciscoOrganizational Behavior
Frequently Asked Questions about Deb Perry
What company does Deb Perry work for?
Deb Perry works for Perry Consulting
What is Deb Perry's role at the current company?
Deb Perry's current role is Retired ! Senior Consultant.
What is Deb Perry's email address?
Deb Perry's email address is dp****@****ail.com
What is Deb Perry's direct phone number?
Deb Perry's direct phone number is +140824*****
What schools did Deb Perry attend?
Deb Perry attended University Of San Francisco.
What are some of Deb Perry's interests?
Deb Perry has interest in Executive Development, Marine Electronics, Casinos, Exercise, Technology, Home Improvement, Human Resources Travel, Reading, Gourmet Cooking, Sports.
What skills is Deb Perry known for?
Deb Perry has skills like Human Resources, Leadership, Leadership Development, Management, Strategy, Talent Management, Mergers And Acquisitions, Employee Benefits, Vendor Management, Telecommunications, Program Management, Customer Service.
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