Deborah Porton Email & Phone Number

Brussels, Brussels Region, Be

Setting up and running the People Function at Aukera's locations across Europe.

Supporting with recruitment and employee branding

Berlin, De

- Setting up HRIS - implementing salary banding, compensation and reward structure- reviewing and embedding performance management processes- recruitment

An HR generalist, setting up the people function in scaling companies, with exposure across a wide range of HR disciplines including:-• BUSINESS PARTNERING: Trusted adviser to senior leadership; coaching, supporting managers & employees• CULTURE & ENGAGEMENT: Taking the lead on defining, measuring, communicating and living the company culture and values, and increasing employee engagement• TALENT ACQUISITION: Hiring strategy from early careers to executive level roles, using agencies, LinkedIn sourcing, social media and graduate recruitment, and promoting D&I strategies• REWARD & COMPENSATION: Running annual salary review cycles, setting up benefits in UK and globally, setting up and managing employee share schemes and bonus schemes• PERFORMANCE MANAGEMENT: Employee review processes, competency frameworks, job families, management training, OKR integration• HR POLICIES & PROCEDURES: Creating and revising policies & procedures for the UK and further afield, running TUPE processes and redundancy processes, revising the onboarding experience• LEARNING & DEVELOPMENT : Identifying needs and implementing coaching, training programmes, internal opportunities and skills based learning• EMPLOYEE WELLBEING: Championing mental health awareness, instigating MHFA training, building it into the culture from the leadership level. Coaching on difficult conversations• EMPLOYEE RELATIONS: Management of specific cases including progressing to tribunals• HR REPORTING & SYSTEMS: Implementing HRIS, ATS, Slack and creating HR dashboards and reports• PEOPLE MANAGEMENT: An accomplished people manager, managing HR administrators and talent acquisition, as well as substantial experience at managing other functions and large teams

London, Gb

Full HR Generalist. Set up the function and ran all aspects of people, growing from 60 - 170 people growth across UK, Germany, Netherlands & USA.Selected achievements:-• Enhanced the employee experience during the pandemic, providing practical and emotional support, creating all employee communications and leading the C19 Monitoring Team.• Redesigned the Low Carbon compensation strategy, significantly increasing transparency and employee satisfaction, reducing employee turnover, and ensuring a competitive offering to candidates.• Built a confidential HR data room to support the Due Diligence process for the incoming investor.• Personally managed all recruitment for 3 years, increasing gender diversity significantly, and hiring 130+ people.• Achieved Bcorp certified status in 2019, implementing sustainable employee processes and benefits.

London, City Of London, Gb

Full HR generalist role. Set up and ran the people function and scaled the company from 70 to 130 across UK, Sydney, US and SpainSelected achievements:-• Ran ‘Best Companies to Work For’ survey, achieving 92% response rate and ‘One to Watch’ accreditation.• Set up Culture & Communications programme to improve internal comms and employee engagement.• Created company values through employee and senior management focus groups. • Revised the organisational structure to allow for agile working while ensuring clear management lines.• Initiated roll out of OKRs, performance management process and management training.

London, London, Gb

Full HR Generalist role, setting up and running the people function and growing the team from 70 to 100.Selected achievements:-• Improved Employee Engagement, by collecting and analysing employee feedback & implementing changes.• Redesigned the recruitment process by removing agency recruitment, building the employer brand, and introducing new interview and onboarding processes to provide a steady stream of quality applicants.• Implemented competency-based progression plans tailored for different departments. • Trained new managers, building action learning groups for sharing best practice and learning from others.

Liphook, Hampshire, Gb

• SET UP & MANAGED HR: Following the business acquisition, created and ran the HR function. Previously neither company had an internal HR department. Employed and managed one HR admin support.• HR PROJECT MANAGEMENT: managed the integration of an external company, IML, into Lumi. Staff numbers increased from approx 40 people in 3 countries to 200 people across 11 countries. Advised on and managed the TUPE process, created new contracts, set up insurance (Liability, IP, Travel, contents etc.). • BUSINESS PARTNER: Met regularly with senior managers around the business to provide support, HR advice and coaching on all HR areas. Provided confidential sounding board to employees at all levels.• EMPLOYEE RELATIONS: Managed redundancy process end to end, advising CEO, consulting with employees and ensuring smooth running. Managed disciplinary/ capability process for specific ER cases through to resolution.• LEARNING & DEVELOPMENT: Coached employees around career growth, personal effectiveness and personal goals. Ran Myers Briggs (MBTI) self development workshops around the world. Obtained grants from the government to cover sales training. • CREATED HR POLICIES & PROCEDURES: Taking the company culture as a starting point, set up all local and international employment policies and processes, ensuring compliance with local laws.• REWARDS & BENEFITS: Proposed and implemented employee benefits incl. UK pension scheme, gym membership, bike scheme and an international employee share scheme.• RESOURCING & TALENT MANAGEMENT: Recruited key staff in UK and US. Implemented Linked In Recruiter to allow direct sourcing of applicants. Initiated individual development plans for operational teams.• NEW JOINERS & LEAVERS: Set up and manage the process. Hold inductions and exit interviews.• HRIS: Implemented a cloud based HR system, BambooHR, incorporating an Applicant Tracking System.• PAYROLL: Sourced payroll supplier, and set up and ran payroll process.

Liphook, Hampshire, Gb

Lumi builds real-time interactive mobile applications for market research and event.Project and Account Management: - building relationships with a global client base, and managing their requirements through to implementation.Sales & Business development :- sourcing new clients and growing existing ones, demonstrating products, producing quotes. Presenting at conferences.Product Management :- Creating product specs and working closely with the development team. Project managing the delivery of the mobile apps.Marketing :- Creation and management of the website, designing marketing materials, and setting up and managing social media accounts.

I am a co-active coach working with corporate and private clients. See my take on coaching at my coaching website... www.nightingale-coaching.com.I am a Certified Professional Co-active Coach (CPCC) with The Coaches Training Institute (CTI), and an Accredited Certified Coach with the ICF (International Federation of Coaching).

London , Gb

• Responsible for product delivery of all PAYG propositions for Q3 and Q4 2010.• Building the strategy for managing T-Mobile products in Everything Everywhere (joint venture)• Managed a team of product managers responsible for PAYG related products, mobile content, mobile broadband and applications.• Managing a range of products including Wifi, The Smartcard, Premium Content services, and over the air updateable services.

London, Gb

• Set up the mobile team including recruiting developers, testers and analysts and managing both contract and permanent staff.• Project managed the development of the java application and recruited a company to build the i-phone application (launched February 2010)• Directed the design of the application, identifying business requirements, user experience flows, and payment mechanisms• Implemented systems for testing, identifying location and bulk SMS.• Initiated relationships with Mobile Operators and Manufacturers to increase the reach.

Bellevue, Wa, Us

• Managed a team of 4 product managers, responsible for a portfolio of existing and new products including Web n Walk, T-Zones, Music, Android and the G1, plus any products or propositions linked to the internet, social networks, mobile content, advertising or applications.• Built the TMUK strategy for communities, social networks, mobile applications & mobile advertising, and influenced the T-Mobile International strategy to incorporate the UK requirements.• Drove customer experience improvements within mobile internet products to maximise usability and increase customer satisfaction:-incl. widgets, mobile advertising, search and navigation, page loading times, look & feel, text and pricing.• Managed the product roadmap, negotiated trade offs, prioritised resources and budgets and solved problems in order to ensure delivery of the market plan for both UK and International projects.• Drove the T-Mobile innovation programme through the early stages, working with the creation centre in T-Mobile US to scout for insights and build concepts, and incorporating best practice from TMUS in TMUK.• Launched innovative new products including the G1, T-Mobile Menu and e-cards

Bellevue, Wa, Us

• Responsible for driving revenue from mobile content, and accountable for the full product lifecycle of MMS, SMS, WAP and download services.• Launched and managed “Clubzone”, a WAP push content newsletter, to drive content and usage revenue, achieving year end subscriber targets two months early, and contributing to a 35% increase in users and 10% increase in revenue in 2007. Instigated a Mobile Games Club as a “spin off” from Clubzone, working with 3 leading mobile games suppliers to create a dedicated mobile games promotional format, at no cost to T-Mobile.• Managed third party suppliers to create effective content offerings, with mutually beneficial commercial contracts.• Actively managed the Mobile internet portal to offer compelling links and promotions, based on customer usage data.• Redesigned the sim toolkit interactive text service increasing revenue & regulatory compliance.• Designed & launched new services including T-Zones Uncovered, Eyevibe and Filmnight.• Recruited and managed 1 member of staff, the T-Zones Product Manager.• Managed the Web n Walk look & feel and overall customer experience• Redesigned the sim toolkit interactive text service to improve revenue and customer experience.• Designed & launched T-Zones Uncovered, to bring innovative data services to T-Mobile customers• Initiated “e-cards on the handset” innovation project to drive MMS revenue • Recruited and managed 1 member of staff, the T-Zones Product Manager.

Bellevue, Wa, Us

• Created the marketing plans for MMS and managed all integrated marketing campaigns. • Identified and fixed all customer barriers including price, user experience, and customer education. • Doubled the number of MMS users over 18 months.• Employed agencies and handset manufacturers to create billboard campaigns, PR and direct marketing, winning an industry award for the “T-Mobile TV” interactive online campaign. • Launched MMS viral animations, increasing MMS usage by 40% amongst users.

Bellevue, Wa, Us

• Proposition Owner for “Mix It” – a unique market proposition involving significant new business processes and a large-scale redesign of the customer systems architecture.• Developed marketing plans, business cases, and detailed customer experience & managed the implementation through Marketing, Sales and Customer services.• Facilitated customer experience workshops, and worked closely with Technology Services throughout the project to ensure the requirements were implemented.• Technical expert within marketing,– encouraging mutual understanding, and closer working relationships, and identifying existing system functionality that could benefit the business

Bellevue, Wa, Us

• Managed team of five Business Analysts responsible for defining and implementing business requirements for new products, pricing and promotions• Built close working relationship with Product Marketing & CRM to increase Marketing awareness of technical capability, and to prepare Technology Services for future marketing propositions.

Bellevue, Wa, Us

Managed team of Business Analysts managing change and process improvement

Bellevue, Wa, Us

Bsc, Psychology

Mba, Business