Deborah Rudolph Email & Phone Number

Washington D.C. Metro Area

• Participate in M.O.D coverage, attend daily operation meeting.
• Manage the day-to-day activities of the housekeeping and laundry departments.
• Empower staff to provide excellent customer service
• Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas.
• Effective management of the Collective Bargaining Agreement UNITE Here Local 25.

Greater New York City Area

Manage the day to day activities of housekeeping department to ensure 4 diamond servicePrepare and maintain all room assignment to ensure accuracy and operational standardsAccommodate internal and external guest requests for items and additional supplies expediently and courteously using Hotel Service Optimization System (HotSOS) Attend daily pre-shift.

San Francisco Bay Area

• Responsible for the department budget and expense control
• Established standards and procedures for work of housekeeping staff
• Submitted to management recommendations for painting, repairs, furnishings, relocation of equipment and reallocation of space.
• Supervised all group check in/check out to ensure proper handling and completion
• Conduct staff meetings and daily pre-shift briefings, participated in MOD coverage
• Oversee divisional matters as they relate to federal, state and local employment

San Francisco Bay Area

• Scheduled staff according to hotel occupancy, payroll, hiring, training, evaluating and coaching staff in accordance with hotel policies and procedures.
• Participated in M.O.D coverage, attend daily operation meeting.
• Managed the day-to-day activities of the housekeeping and laundry departments.
• Empower staff to provide excellent customer service
• Checked and process employees daily time records usingTimeForce.
• Maintained all housekeeping and laundry equipment, supplies, and uniforms in line with budget and occupancy levels.

Bachelor'S Degree, Hotel/Motel Administration/Management, 3.3

Activities and Societies: UNLV Alumni National Restaurant AssociationDean's Honor Roll National Restaurant Association Scholarship Hyatt.

Associate Of Science (A.S.), General Studies