Deborah Spatar Email & Phone Number

I have retired from my full time occupation and am now looking for part time work closer to home. I am looking for a position that will allow me to use the skills I have accumulated over the years. I am organized and able to prioritize tasks in a way that facilitates working efficiently. I am a hard worker, work well under stress and conduct myself professionally. I am also familiar with Microsoft Office and the applications.I look forward to the opportunity to do something different than I have in the past. Also, I do not have the expectation of making the salary that I previously made. I hope that you will consider interviewing with me for any type of part time work that is available or becomes available.

Business Analyst Application Development, 2007-2010Implemented enhancements and fixes for the Ticketing and Weigh Scale System, L.I.F.E. (Lafarge Integrated Front End) for ticketing aggregates and asphalt. L.I.F.E. interfaces directly with E1 Peoplesoft, follows Peoplesoft methodology and has various other external interfaces.-Analyzed and gathered Business Operations’s needs and requests from managers and operators.-Prioritized the requests of Business Operations based on factors such as need, feasibility, impact and risk.-Worked with Business Operations and developers to determine how to technically meet needs.-Documented technical design specifications for use by developers.-Coordinated unit and QA testing.-Documented changes and performed post implementation impact assessment.-Provided third level support of L.I.F.E. and interfacing systems.Business Analyst Ticketing & Weigh Scales, 2005-2007Performed mass roll out of the Ticketing and Weigh Scale System. Performed installations at over 60 sites, trained users, trouble shot technical, software and rollout issues. Provided technical hardware support.Senior Business Analyst, 1999-2005Managed, coordinated and trained users for the rollout of centralized financial systems, sales quote /project tracking and action plan tracking. Primary point of contact and regional “expert” for the Lafarge data warehouse and reporting tools, such as Impromptu. Trained others and developed complex and advance reports.Designed, created, rolled out and trained users on various Access databases and user interfaces for conveyor tracking, chargeback tracking and analysis, complaint tracking and accounts payable historical analysis. Worked on the following projects: analyze root cause of chargebacks and develop a plan for reduction of chargebacks, analyze and redesign the billing flow and rollout the Knowledge Transfer Portal.

Senior Business Analyst, 1994-1999Business Analyst, 1993-1994Developed and implemented project life cycle standards to be used by Business Analysts and Information Technology. Acted as project manager in managing the efforts of three Business Analysts and Information Technology counterparts for overall department project planning and leading large scale testing efforts. Coached and trained Business Analysts.Implemented and supported large scale enhancements to direct billing and account management systems, such as a major rewrite of the billing system, the implementation of a monthly billing program and the development of an interdepartmental desk management tool.-Interviewed clients to develop detailed requirement based on client needs for complex projects and performed project benefit analysis.-Managed projects with internal technical staff and outside vendors.-Developed test plans and performed testing of large scale projects.-Coordinated the testing and discrepancy resolution with technical staff.-Documented enhancements to users.Involved in process and workflow redesign for a Direct Bill department consisting of over 150,000 accounts with a premium volume of $685 million.Provided production support to the commercial facility for account management and related issue systems for 30 field offices and home office staff on 50 people.

Senior Business Analyst, 1990-1993Business Analyst, 1987-1990Business Analyst Trainee, 1986-1987Customized the general ledger sub-system of a direct bill vendor package. Met with users to identify end user’s needs and developed system specifications. Met with the vendor to determine system constraints and how to meet end user needs. Performed system and end user testing. Worked with vendor representatives and in-house programmers to resolve problems.Converted the branch accounting system for receivables with a net value of $752 million from punch cards to a cost effective on-line system. Met with end users to analyze and document requirements. Communicated with programmers to develop and design specifications and test plans for highly complex functions in receivables, aging, balancing and cash processing. Documented all instructions, trained users and provided production support for 52 branches. Maintained system efficiencies.