Deborah Rinaldi Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Australia

Strategic Projects and planning Onboarding & Induction of our new employees Annual Performance Appraisals Policy writing Organisational development Manage Learning & Development programs and initiatives OH&S awareness, training and initiativesInternal communications

Melbourne, Australia

Define organisation learning objectivesManage the delivery of learning and development programsManage Performance Appraisal program Manage Induction programManage Policy review processDeliver as a team the annual compliance reviewsWork with managers and leadership team to identify learning needsResearch best practice learning methods Evaluate and update learning programs

Melbourne, Australia

- Manage and coordinate National L&D Programs - Undertake training needs analysis - Liaise with training providers as to content and timing of future programs- Work with Directors and otehr internal stakeholders to understand and deliver L&D needs- Coordinate evaluation of national training offering, including evaluation survey design- Maintain databases, attendance records and training matrix- Support all staff with L&D advice or assistance including individual development plans- Assist with internal-brand development for all L&D platforms- Assist in the management of end to end recruitment processes- Coordinating and following up of probation, anniversary, fixed term contracts- Coordinate Monthly National Induction program- Provide advice and assistance in relation to the annual performance review process- Contributing to HR team projects- Coordination and delivery of internal newsletter

Melbourne, Australia

- Assigned project lead on Continuous Improvement projects partnering with allocated internal stakeholder groups to understand and document business processes.- Partnering with internal and external stakeholder groups to support the development and delivery of business process improvements.- Regular facilitation to internal stakeholder groups on business process mapping and documentation.- Design and delivery of training to internal stakeholder groups on the use of online learning and internal auditing processes and tools.- Design and delivery of a broad range of internal training documents including e-learn modules, work instructions, troubleshooting guides, quick reference guides, and training manuals.- Facilitation of Continuous Improvement induction training to all new LeasePlan employees.- Management of the Quality Management System (Lotus Notes, uPerform, ARIS) including maintaining process maps using ARIS and Microsoft Visio.- Coordination and support of internal and external audits including ISO 9001:2008, and OHSAS 18001: 2007.- Regular monitoring and periodic reporting of Continuous Improvement KPIs to the executive management team.

Melbourne Area, Australia

- Part of the Learning & Development team responsible for creating, reviewing, updating and publishing all online learning documentation. - Supported the wider Human Resources team in delivering strategic HR projects such as training needs analysis and competency assessment, development of new induction process and supporting material, design and delivery of new employee training for major onboarding projects and assessment of external training opportunities for individual, team and organisational learning.- Managed the migration of all online learning documentation from legacy software to uPerform.- Developed and facilitated regular training sessions, in person and online, on the use of uPerform and other online learning tools- Worked closely with the Process Improvement Team to ensure uPerform documentation aligned to business processes.- Created business process training documentation in uPerform including e-learn modules, work instructions, troubleshooting guides, quick reference guides, context-sensitive help, user guides and training manuals- Leveraged uPerform to support end users in developing end-to-end cross-functional business knowledge.- Assisted in maintaining business processes in ARIS and provided recommendations for improving quality and efficiency.

Melbourne, Australia

- Created learning content for the department and supported the training and development of new staff.- Acted as first point of contact for all patients including handling patient complaints and concerns.- Pro actively developed new procedures to improve the quality and efficiency of the team.- Liaised with patients to explain procedures, coordinate treatment and process sensitive documentation.- Liaised with DHS, Victoria Police, internal management and external clients.- Worked with and maintained relevant software packages and databases.

- Accurately and efficiently processed electrocardiographs as requested by Doctors.- Customer service and administrative duties such as result enquiries, trouble shooting and data entry.- Acted as the after-hours and week-end coordinator responsible for distributing equipment, and all necessary functions of the department.

Graduate Diploma Business, Human Resources

Managing people across different cultures Human resource manager as internal consultant Leadership and team dynamics HRM in the business.

Certificate Iv, Training And Assessment - Lln Taelln411

This module addresses Adult Language Literacy and Numeracy Skills, it is an add on to the Certificate IV Training and Assessment course.

Certificate Iv Training & Assessment

Design and develop training programs Deliver training to individuals and groups Develop assessment tools Evaluate and assess learning.

Bachelor, Humanities And Social Sciences; Studies; English/ Literature Studies