Deborah Warren Email & Phone Number

Ravenhall, Vic, Au

Australia

Australia

Victoria, Australia

Supporting the Victorian Technical Team, and driving a National Customer Excellence project within the Laboratories space, to deliver exceptional customer service and business practice. Key projects have been with the Level Crossing Removal Projects and the Nationally significant Westgate Tunnel project where we designed, tested, delivered and reported all concrete specifications for the Ring segments and insitu works.Skills & Tasks required on a daily basis include, but not limited to the following:Recruiting, developing and delivering training material to skill the administrative staff to be able to track and report concrete test reports. Development of Australian Quality Framework skills for Concrete Testers in consultation with key staff.Testing and managing the QESTLab database with State and National accesses.Financial reporting to National and State business units on a monthly basis.Payroll & purchasing management.Enterprise Agreement development and negotiation.Undertook regular site safety Gemba's of Concrete plants to support Safety Leadership within the company. Developed online tools to automate workflows for tracking and reporting of Concrete Testers activities.

Thornbury

Laboratory Reports, Project submissions, Financial Reporting, Procurement, External Contractor Management, Client Management, Consumables, Tester Toolboxes, OHS, First Aid, Developed Electronic Data Management System (EDMS), Administration Manual (Hardcopy & E-Book), Tester Resource ManualExecutive support to both Concrete Laboratory (Vic) & Advanced Concrete Solution Team (National)

Melbourne, Australia

At the time the launch of Commander Centre, was a new venture for Commander Australia. The concept of decentralisation of the well known Commander Telephony brand into localised interactive centres was new to Australia and a brave step into the unknown. Come in and try before you tie yourself to technology was point of difference for the brand. My role was to twofold; firstly to oversee and manage the day to day operations of the business, from Field Technicians to the Sales Team & liaise and report to the parent company Commander. We were the first to implement Connectwise as our whole of business tool to manage Technician Deployment right through to Sales proposals and management. The implementation & subsequent database management of ConnectWise enabled me to set up and train others across the country both in person and via remote access. We were also the first to implement in-house an out bounding sales team that enabled us to have the highest external sales statistics in the country based on Commander leads verses In house sales. I was a member of the National Sales Council and developed various sales strategies that were implemented at a national level. I developed Social Media for the Commander Centres and spearheaded numerous campaigns to increase company awareness.I successfully encouraged Commander to implement a nationally accredited training program for all staff to access and further their learning opportunities.This position was a unique opportunity to develop a variety of skills & strategies that are valuable across all businesses & sectors.

As a founding member of the executive team, we grew a group of like minded business women to a driving force of Business Women from Melbournes West.Focusing our voice to all the Municipalities within our region, we were able to support all business size and genre through robust discussion and relationships.Women in Business has seen the birth of ideas that have grown into truly amazing and dynamic businesses.Oh, as a side note, you see that little logo to the side there, I did that one night when the fantastic Michelle Micallef of Showcase Digital Media and I shared a bottle of something lovely!

Deputy Mayor 2004-2005, Made History by creating the first all women Mayor/Deputy Mayor team within the Municipality with Cr. Sophie Ramsey.I was directly responsible for representing council and reporting on:Municiplal Emergency Management Planning Municipal Fire Prevention PlanningDjerriwarrah Health Djerriwarrah Festival PlanningMelton Shopping & BusinessCEO ReviewMelton WavesThe opportunity to represent to community and be apart of the democratic process is a very unique and special one.

Melton

In my 13 years as Deputy Controller Operations, I have experienced numerous large scale emergency operations at both the local and regional control centres. Some of the roles I have undertaken involve: State Government Liaison as the Victoria Emergency Services Association President, Municipal Emergency Management Planning at Melton City Council, Community Safety, Media, & Local Government Liaison, Design Work:The new SES Unit HQ Building footprint, SES Cut Out trucks found in VICSES Show bagsPrograms Written:Upper secondary schools program for Introduction to SES & Leadership.Other:SES ESL liasion for Australian Institute of Emergency Management, Awarded Programs:Developed Emergency Services FlipChart, nominated for Vic Gvt Emergency Mgt Planning Award...The list goes on, ask me if you want to know more... And to think this is all volunteering in my spare time!

Organisational Analysis

Certificate Iv In Laboratory Techniques, Laboratory Techniques

Psychology At Work

Psychology, Psychology

Philosophy, Philosophy

Diploma Of Management, Management

Certificate Iv In Business, Sales, Management

Business Relationship Development, Sales Psychology, Time Management, Personnel Management,...

Effective Team Leadership, Team Management

Nursing, Orthopaedics, Er,

John Fawkner Pvte Hospital,: Orthopaedics Sunshine Hospital, Orthopaedics & Psych Major Public Events, onsite ER and Emergency Management..

Music, Music Performance, General

Performances include, Government house, St Pauls Cathedral, Melbourne Town Hall, Melba Conservatorium, State Theatre....

Education record

School Colours for Performing Arts; Music Graduated with offer for B. Sc in Marine Biology... Deferred, studied music... then went.