I am an experienced educator and trainer and proven leader with extensive experience in classroom and online education, leading teams and driving results in education, in the technology and service industries. Throughout my career I have designed and implemented solutions to support business and educational objectives and established cultures that produce results. The foundation of my success lies in my ability to master new areas quickly, understand all sides of issues and make wise decisions. I readily examine how to best communicate instructional material to students and develop lessons and plans that resonate with the students. I implement the newest most modern learning theories, software and web 2.0 tools into my curriculum. I am an expert in Blackboard, e/College and Brain Honey learning management systems. I created and deployed a hybrid training course in the telecomm environment on five new platforms. I completed training of 1500 employees in three weeks. In the business environment, I readily identify obstacles and problems and re-engineer business processes, procedures and deploy technical solutions which increase efficiency and revenues. I am an effective manager of people and resources. I am a catalyst and driving force behind advancement with strong negotiation, problem resolution and client needs assessment aptitude. I negotiated the launch of new hardware for MNS ATM at zero cost. I lead by example and am a big-picture thinker and leader. I have led teams and a staff of 50. I have worked in the largest US and foreign telecomm companies – AT&T, MCI, Sprint and Cable & Wireless. I have developed and delivered classroom and computer based training in academic and corporate environments.Specialties: • Team Building / Leadership • Business Process Re-Engineering • P&L Accountability • Program / Project Management• Product Development• Business Development• Training and Development• Strategic Planning
Listed skills include Program Management, Leadership, New Business Development, Product Development, and 11 others.