Responsible for all rooms related operations including Front Office, Marriott Executive Apartments and with housekeeping and management of the daily hotel operations. Review and control of financial rooms profitability, and participate at sales strategy meeting review of financial statements, sales & marketing strategy meeting and assist the Marriott Executive Apartments business to plan and preparation/presentation to management team & revenue.Update and review all the department LSOP and share it with a team member.

After seeing my passion for work, I have offered for Guest services Manager. Where I looked after Marriott Executive apartment and front office ( At your service ) . Reporting to Front office Manager. Manage our MEA arrival and departure and day today Front office daily task.  Introduced new service standards to Marriott Executive apartments and Effectively enhanced Hotel Guest Satisfaction score and Marriott Executive Apartments.  Mentored & developed a successful team  Organised and led all aspects of high profile corporate long stay guests.

After being a part of two Pre-opening hotels I move to my dream country Lonodn March 2012.I am passionate about the hotel industry and Marriott is always close to my heart. I joined as Senior At Your service supervisor took one step down from my career as I wanted to be Marriott and its new city/country and it will help me to learn the city and colleagues more closely. Reported to Front office Manager, and help him a day today at your service team, taking care of the training and development of the team. Meeting with another department supervisor and manager so that teamwork smoothly. Arrange the cross-department training which helps successful run the shift as they have more respect for each other. Coaching and counselling team. Making the rota. i was having 8 team members with one shift leader who is reporting to me.

Helped Hotel manager to reopening the hotels after a COVID-19 shutdown presents unique challenges and From keeping employees and customers safe. Making sure all the Front office standers are follows and all LSOP prepare and training for new starter which is essential before reopening.

With a great and successful opening of Courtyard by Marriott Gurgaon, I have been offered to be a part of the next opening in Chandigarh, an iconic hotel that very close to Mr Marriott family the JW Marriott, Chandigarh. As a Front office executive / Duty Manager reporting to the Front Office Manager, I act as the golden thread for our associates; leading and inspiring the Front Office associates, to deliver with all the training. Setting up the LSOP standard for Front desk, At your service, concierge, Guest relation and executive lounge.As a team exceptional and memorable guest experiences from the first welcome to the farewell. Responsible for the smooth running of the department, co-coordinating all activities before opening the hotel. I continuously seek and respond to manager and associate feedback in order to drive ongoing improvement into the department. My passion is a proactive front of house leadership style, with a high level of personal service and guest recognition. At JW Marriott Hotel Chandigarh, India, with its prime location, it's luxurious 164 accommodation and elegant finishing touches. Set in Chandigarh's business district, guests are near Sector 17, the airport and the legendary Rock Garden. Spacious hotel rooms offer indulgent bedding, marble bathrooms with deep tubs, Wi-Fi and floor-to-ceiling windows bathing every room in natural light. Upgrade to an Executive Club-level room or Suite for exclusive amenities like hot buffet breakfasts and afternoon tea. Look out over Chandigarh from our stunning rooftop pool, work out in the JW Fitness Club or indulge in a spa treatment. Our hotel's popular restaurants.

Be part of the pre-opening team and assist in the opening of the 80th Courtyard by Marriott, Gurgaon, India . This included creating talent training material, culture training, process creation and implementation, roll out and review of simulation week, snagging of rooms, planning and execution of the pre opening Gala event and assisting with photoshoots and press visits.Specialisation: I specialised in Front Office and spent the last 6 month of my training and Job at Mariott Goa, India covering all shift patterns and spent 3 months as the acting night manager of the hotel and Housekeeping department which accelerated training to supervisory level in all operational departments and it's lead me to be a part of the pre-opening team for Courtyard by Mariott, Gurgaon with 198 room and suits.