I oversee the Tigers San Francisco Import department and manage the office as well. Import Manager – License Customs Broker.Complete import knowledge of importing into the United States, • Formal & Informal Entries, drawbacks, PSC, etc.....• Inbound Break-Bulk Consolidations• Daily Communication with Overseas offices and agents• Rate Quotations • Import & Export Documentation• Excellent Customer Service• Billing & Collections • Visit new potential customers, for Imports, Exports and Warehousing & Logistics.

• Functional sales experience in air / sea / customs brokerage and supply chain management• Achieve sales plan objectives with potential client’s targets by effectively selling services.• Provide information to VP Sales Manager for “sales planning” and forecast activities (including prospect qualification and local market intelligence).• Prepare the rate quotation and execute sales operation proposal with customers and internal operation teams to assure the successful client implementation.• Complete understanding of sales strategy and products, local market knowledge.• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints

Import Manager 1996 – 2006 License U.S. Customs House Broker & Certified Customs Specialist In charge of Kamino/KAT Import department in the San Francisco Branch for 10 years Corporate Yearly Reports to U.S. Customs Service Customer Service on all import customers Worked directly with U.S. Customs Service Manage & Supervise 8 employees