Debra Ayers

Debra Ayers Email and Phone Number

Overland Park, KS, US
Debra Ayers's Location
Overland Park, Kansas, United States, United States
Debra Ayers's Contact Details

Debra Ayers personal email

n/a
About Debra Ayers

I am a reliable, trustworthy, and detail-oriented Loans associate with over several years of experience. I have worked in the corporate world for several years with a variety of experiences. The two areas I find most rewarding are the ones that challenge me in order to become more efficient and productive. My objective is to find a career that is both challenging and fulfilling while growing and expanding my knowledge

Debra Ayers's Current Company Details
Rose International contractor for Charter Communications (Spectrum)

Rose International Contractor For Charter Communications (Spectrum)

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Fraud Investigator
Overland Park, KS, US
Debra Ayers Work Experience Details
  • Rose International Contractor For Charter Communications (Spectrum)
    Fraud Investigator
    Rose International Contractor For Charter Communications (Spectrum)
    Overland Park, Ks, Us
  • Nations Companies
    Mortgage Loan Processor / Real Estate Title Processor
    Nations Companies Apr 2024 - Present
    Lenexa, Kansas, Us
    I was initially hired as a mortgage loan processor for a third-party processing company. However, due to slower-than-anticipated business growth, I transitioned to a mortgage title processor role.• Navigated complex loan scenarios involving non-standard documentation or unique borrower situations.• Provided clear and concise communication to borrowers, keeping them informed throughout the loan process.• Collaborated effectively with team members to achieve shared goals and improve overall team performance.• Prioritize tasks and manage a high volume of loan applications with right deadlines.• Meticulously review loan documents for accuracy and completeness.• Ordering mortgage payoffs, requesting lien releases, submitting subos, requesting updated deeds, and more
  • Rose International Contractor For Charter Communications (Spectrum)
    Fraud Investigator
    Rose International Contractor For Charter Communications (Spectrum) Jan 2023 - Apr 2024
    • Requesting and analyzing caller’s document• Critical thinking and problem solving in various situations with limited information.• Investigating multiple situations• Gathering and inputting data from multiple sources for reporting and tracking trends.• Starting, documenting identity theft cases, and reporting on other forms of fraud. • Responding to telephone calls and understanding customers’ needs for the best possible experience.• Assist team leader/ managers with extra projects investing, documenting, and reporting suspicious activity.
  • Fairway Independent Mortgage Corporation
    Mortgage Loan Processor (Remote)
    Fairway Independent Mortgage Corporation Jun 2020 - Jun 2022
    Madison, Wi, Us
    • Spearheaded a team of loan officers and their officer’s assistance elevating efficiency through the implementation of a streamlined workflow system.• Trained team members in guidelines and regulations, significantly reducing errors and improving loan approval. • Fostered a culture of continuous improvement by encouraging the adoption of new technologies, resulting in improvement in document processing time.• Conducted weekly pipeline reviews and provided constructive feedback to team members. • Expertly navigated challenging loan scenarios, providing solutions that facilitated the closing of loans that might have otherwise been declined.• • Verifying loan documents including income documents, assets, credit, appraisal, title insurance, and other 3rd party documents are consistent and accurate or possible fraud. • Monitored workflow to meet contracts deadlines without direct supervision.• Analyzing, researching, and updating any inconsistencies or possible fraud.• Analyze all data, documents, and calculate income.• Problem solving • Interpreted policies and regulations while analyzing applications, property specifications and 3rd party documents.
  • Nbh Bank
    Mortgage Loan Processor
    Nbh Bank Jan 2016 - Jun 2020
    • Verifying loan documents including income documents, assets, credit, appraisal, title insurance, and other 3rd party documents are consistent and accurate or possible fraud / accurate reporting. • Responding to complex situations involving detailed investigation that require unique problem-solving.• Meet weekly meetings with mortgage bankers to discuss pipeline progression and strategy. • Maintain current knowledge, consistent compliance with regulations, bank policies, guidelines, and procedures.• Created step by step procedure guilds.• Collecting missing data or documents • Perform special projects, training, mentoring, and other duties as assigned by management, loan officer, & underwriting.• Monitored workflow to meet contracts deadlines without direct supervision.
  • Bank Of America
    Mortgage Loan Coordinator
    Bank Of America Jun 2014 - Jan 2016
    Charlotte, Nc, Us
    • Develop reports and deliverables to Loan officers.• Provide support to loan officers, management, and underwriter teams by ensuring the timely, judicious, and accurate processing of mortgages.• Analyze and verify borrowers’ income, credit reports, employment histories, property, and appraisals to prepare loan applications for underwriting submittal.• Monitor all documents and verbal commutation for fraud or inconsistencies.• Pipeline management in compliance with government, federal, and state guidelines.• Ensured all files were complete prior to underwriting hand-off and coordinated effectively with all parties involved to ensure smooth on time closings.
  • U.S. Bank
    Mortgage Loan Processor 2
    U.S. Bank Jun 2012 - Jun 2014
    Minneapolis, Mn, Us
    • Assures compliance with the bank’s regulations, and investor guidelines are met with customer service standards. • Obtain all items necessary for disclosure estimated HUD, preliminary title report, closing protection letter and wire instructions.• Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process.• Analyzing and reviewing all information/ documents
  • Kelly Services For Us Bank
    Fraud Processor
    Kelly Services For Us Bank Nov 2011 - Jun 2012
    Troy, Michigan, Us
    • Prepared and processes fraud records• Complied with bank, Visa, Master card, and government regulations. • Gathered the information needed for a reasonable investigation to be conducted• Explain how the dispute or fraud possess work Regulation E and/or Regulation Z • Explain about 3rd party letters or anything else that the card holder might need to get or do.• Assist with the training and the advancement of other employees
  • Brandmeyer Enterprises
    Receptionist
    Brandmeyer Enterprises Aug 2011 - Oct 2011
    • Answering phones, made Labels, ordered merchandise, and other administrative functions.• Kept track of financial statements
  • Sprint
    Subpoena Compliance Processor
    Sprint Mar 2008 - Jan 2011
    • Worked with Law Enforcement, DEA, FBI, and defense attorneys to obtain the proper legal demand for the information that was needed to make their case. • Complied with government, state regulations, and laws. • Maintained and prioritized many cases at a time.• Finalize documents and send the evidence to the courthouse. • Assist with one-on-one training.• Also responsible for other duties or projects as assigned by management as needed.
  • Ferrellgas
    Account Processor / Customer Service Specialist
    Ferrellgas Jul 2007 - Jan 2008
    Overland Park, Kansas, Us
    • Processor propane gas ordered and payments • Provide professional customer relations• Navigate computers systems • Compiling data for company drivers to utilize in there deliveries and repairs• Present payment plans to customers
  • Wal-Mart
    Cashier
    Wal-Mart Sep 2006 - Jun 2007
    Bentonville, Arkansas, Us
    • Maintained a high level of customer service to keep the customer happy • Ran the items through computer inventory system• Maintained organized work environment
  • Quiktrip
    Assistant Manager - Full Time Clerk
    Quiktrip Oct 2005 - Feb 2006
    Tulsa, Oklahoma, Us
    • Audit cash registers on a daily basis• Kept items stocked throughout the store on a daily basis• Kept inventory for store products• Built rapport with Law Enforcement customers• Managed store activities independently • Maintained clean environment for customers

Debra Ayers Skills

Typing 10 Key Money Handling Cashiering Answering Phones Calculator Ten Key Customer Service Leadership Money Telephone Skills Loans Mortgage Lending Analysis Sales Software Documentation Time Management Banking Customer Satisfaction Telecommunications Credit Credit Analysis Loan Origination Management Training

Debra Ayers Education Details

  • Johnson County Community College
    Johnson County Community College
    Business
  • The Art Institute Of Kansas City
    The Art Institute Of Kansas City

Frequently Asked Questions about Debra Ayers

What company does Debra Ayers work for?

Debra Ayers works for Rose International Contractor For Charter Communications (Spectrum)

What is Debra Ayers's role at the current company?

Debra Ayers's current role is Fraud Investigator.

What is Debra Ayers's email address?

Debra Ayers's email address is de****@****ank.com

What is Debra Ayers's direct phone number?

Debra Ayers's direct phone number is +181669*****

What schools did Debra Ayers attend?

Debra Ayers attended Johnson County Community College, The Art Institute Of Kansas City.

What are some of Debra Ayers's interests?

Debra Ayers has interest in Photography.

What skills is Debra Ayers known for?

Debra Ayers has skills like Typing, 10 Key, Money Handling, Cashiering, Answering Phones, Calculator, Ten Key, Customer Service, Leadership, Money, Telephone Skills, Loans.

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