Debra Beebe Email & Phone Number

Played an integral role in the communication information and imaging systems integrity and reliability in support of 1,000+ users and over 200 lab systems. Maintained and advised users on proper hardware/software utilization, installation, and user permissions. Updated anti-virus and confirmed software applications authorizations in adherence to lab protocols. Installed hard drives and memory into older computers, and provided training and supervision to students on computer repair and troubleshooting .Delivered classes on hard-drive cleanup, software and printer troubleshooting, mapping drives, and network policies. Minimized user downtime and resolved issues immediately during an upgrade from Office 2003 to 2007. Played a key role in the upgrade to Internet Explorer 7.Provided users with comprehensive training on the use of MS Outlook, MS Word, and I.E.

Worked through the Las Positas Technical ROP program to maintain, repair, and update computers and software for various clients within the Tri-Valley Service area, including Foothill High, Dublin High, Granada High, Livermore High, and Walnut Grove Elementary.Installed new computers, repaired and upgraded older systems, resolved printer and networking issues.Transferred computers from Novell to Windows server. Assigned administrator rights to instructors.Worked on and configured audiovisual equipment.

Computer Networking

Education record