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Debra Brazier is listed as Business Owner at B and B Cleaning and Organizing, based in Ardmore, Alabama, United States. AeroLeads shows a matched LinkedIn profile for Debra Brazier.
Debra Brazier previously worked as Forecasting and Analysis at Comcast and Customer Sevice Lead at Comcast Cable.
Dedicated and experienced professional offering over 12 years of experience in Data analysis and interpretation. In-depth knowledge of data and information analysis, identify the underlying principles, reasons and facts. Demonstrated ability in gaining customer trust, identify appropriate offering and providing exceptional follow-up. Exercised superior Problem solving techniques to resolve escalated customer issues and improve customer satisfaction. Superior organizational skills providing administrative support to all levels of leadership. Strong knowledge of Microsoft Office, Comtrac and tends within cable industry.Specialties: Verint Administrator
Listed skills include Verint Administrator, Srong Communication Skills, Superior Problem Solving Techniques, Over 12 Years Of Experience In Data Analysis, and 26 others.
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Business and Residential organizing- space utilization, information maintenance, paper flow .Time and Project management.Pre and Post Move organization.Facilitate downsizing and personal organizing.
Huntsville, Alabama
Provide Daily/Weekly and Monthly reports to all call center leadership to measure performance. Maintained staffing schedules for two call centers providing management with recommended new hire schedules. Provided a weekly six week forecast for our Southern markets to the Southern Division office. Developed and maintained a system to track agent level trends and provided analysis to managers and call center director.
Provide a full range of customer service for Comcast billing and cable services. Provided help desk support to call center agents. Comcast corporate escalation Team Lead for the Delta Area markets. Used Remedy system to work tickets for the corporate office. Mentored new Team Leads. Served in leadership capacity during management shortfalls.
Huntsville, Alabama
Successfully managed five multi-million dollar accountsMentored new employeesWorked directly with purchasing agents to ensure Customer
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Debra Brazier works for B and B Cleaning and Organizing.
Debra Brazier is listed as Business Owner at B and B Cleaning and Organizing.
Debra Brazier is based in Ardmore, Alabama, United States while working with B and B Cleaning and Organizing.
Debra Brazier has worked for B And B Cleaning And Organizing, Comcast, Comcast Cable, and Dorris Lee Draperies.
You can use AeroLeads to view verified contact signals for Debra Brazier at B and B Cleaning and Organizing, including work email, phone, and LinkedIn data when available.
Debra Brazier is listed with skills including Verint Administrator, Srong Communication Skills, Superior Problem Solving Techniques, Over 12 Years Of Experience In Data Analysis, Data Analysis, Communication Skills, Customer Service, and Customer Satisfaction.
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