Debra Charlton Mcipd Email & Phone Number

London Area, United Kingdom

Nottingham, England, United Kingdom

Designed and delivered a high-impact Management Development Programme to build people leadership capability, resulting in a 20% decrease in escalations to Senior Leadership teamImplemented a Senior Leadership Coaching program, empowering managers to thrive and lead their teams through complex transformational change.Designed and facilitated induction and onboarding experience to resonate with a diverse audience. This contributed to a retention rate of 85% for 0-6 months tenure.Launched new strategic approach to building engagement, including a new survey platform. 85% participation with engagement levels benchmarking highly against industry norms

Nottingham, United Kingdom

Designed and facilitated a bespoke online coaching programme for leaders working through the pandemic 2020-2021, focused on wellbeing, remote/hybrid leadership and collaboration. 75% participation and high satisfaction rate.Revised approach to leadership development, including optimum utilisation of apprentice levy for maximum benefit to the business and employees, increasing talent fund by £150k.Worked on new Employer Value Proposition to define acquisition, onboarding and development strategy and attract new capabilities key to transformation agenda. 170 colleagues hired in 2023.Shaped talent profiles and career pathways across different job families to increase opportunities for development and mobility. Roles filled through internal talent moves increased by 30% in 2023.Identification /retention of key talent using a broad/ innovative approach with a spectrum of development, mentoring and comms initiatives. Led Talent Board, calibration and talent forums.Evolved approach to Performance Management to foster a spirit of continuous performance improvement, meaningful regular adult-to-adult conversations and thoughtful feedback. This included the sourcing and onboarding of a tailored technology solution.

Nottingham, Nottinghamshire, United Kingdom

Led all people aspects of a retail branch closure programme and harmonisation of terms and conditions. 17 branch closures and 90 employees affected across multiples sites, project delivered on time and within budget with strong impacted colleague support.Sourced / implemented career transition support through a specialist outplacement partner, 85% impacted colleagues successful in securing alternative employment within 3 months

Nottingham, United Kingdom

Working with the UK Chief General Counsel and International CFO leading the people agenda to deliver cultural change through a period of transformation● Partnered with UK Legal and Compliance team to design and deliver an organisational structure to support cross functional teams which operate within agile principles, enabling us to deliver better products to more customers ● Designed and delivered a talent profile to drive differentiation and increase focus in identifying and investing in future leaders, increasing our talent mobility and internal promotion rate● Coach to the leadership team to manage uncertainty and make meaning during complex change● Increased engagement through developing a shared sense of purpose and building a coaching culture.● Line Management for Employee Relations Team, sharing context with HR Advisors to result in balanced outcomes for both employees and the business

Nottingham, United Kingdom

Worked with the CMO and the Marketing Leadership Team to drive their people agenda with oversight for engagement, performance and talent management activities. Worked as part of the project team for the overhaul of the compensation strategy for the UK Business, led on Manager readiness and change management approach.● Created branded communications to bring to life the compensation philosophy and embed the changes.● Set up ‘Marvellous Marketing Managers’ a leadership counsel to align around a common purpose and enhance their ability to inspire and empower their teams.● Conceived and implemented a Talent Panel to reignite talent management activities to drive actionable outcomes, increasing mobility and talent retention● Consultation on complex ER cases, managing our risk exposure and reputation● Identified opportunities in nurturing a global talent pipeline and oversaw the experience for assignee's. ● Built leadership capability to manage uncertainty through a period of restructuring and change.

Nottingham, United Kingdom

Worked as part of the Talent Acquisition Team, accountable for understanding the talent landscape post-recession internally and externally. ● Created understanding of functional and organisational talent dynamics, including attrition risks and market hotspots.● Used insight to partner with Recruiters to build acquisition strategies.

Nottingham, United Kingdom

Employee Relations Specialist 2005-2009Case Manager – partnered with Lead HR Business Partner for staff groups to advise on employment issues ranging from performance, absence management, grievances, disciplinaries and redundancies.● Managed TUPE transfer from Capital One to a third party as part of a broader sourcing strategy to provide flexibility in niche areas. ● Part of the project team who delivered a major restructure of the business. Sole responsibility for the consultation approach within staff groups including manager capability to deliver the change.