Debra Dailey Email & Phone Number

Bedford, Ma, Us

I am a key contributor in creating new program models and artifacts while also managing the operational aspects. I actively participate in designing innovative program structures and developing supporting materials, leveraging my analytical skills and expertise. My role encompasses overseeing the day-to-day operational activities, ensuring the smooth execution of programs. Collaborating closely with cross-functional teams, I implement and refine program processes to drive efficiency and effectiveness. With a focus on operational excellence, I continuously seek opportunities to improve processes, streamline workflows, and optimize program performance. Through my contributions, I play a vital role in driving the success and growth of the organization's programs.

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

- Oversaw the management of incoming and outgoing contracts, software licenses, and maintenance renewals.- Administered partner agreements and collaborated with Legal Counsel on agreements and amendments.- Provided support to Product Management, Development, Technical Support, and other internal teams in addressing client support needs.- Played a key role in qualifying and onboarding partners that aligned with business and strategic objectives as part of project teams.- Assisted in developing program materials to support the Software Development program.- Coordinated partner communications and managed distribution lists.- Collaborated with internal teams, including Corporate Marketing and Direct/Channel Sales, to ensure alignment between partner goals and corporate objectives.- Managed and maintained partner databases, documents, and internal information sources.- Prioritized issues and effectively brought them to closure.- Assisted in tracking and reporting revenue, cost offsets, and costs related to the partner program.- Executed processes to seamlessly integrate acquired companies' existing partners into the company's partner framework.- Supported Project Management in executing corporate and team events such as Partner Council, PlanetPTC Live Readiness, and Channel/Sales Kickoffs.

Armonk, New York, Ny, Us

Reviewed and processed all commercial tax documentation, ensuring compliance with state laws and tax certification guidelines before submitting to the tax department.Assisted in creating commercial credit accounts, collaborating with financing to establish customer credit lines based on credit history.Managed the processing of software orders for new licenses and maintenance, working closely with IBM business partners and the sales team.Provided support in resolving accounts receivable billing disputes according to established procedures.Demonstrated a commitment to quality production, attention to detail, on-time service delivery, accuracy, and adherence to business controls and security protocols.Leveraged strong computer software application skills to efficiently carry out job responsibilities.

Education record

Education record

Education record

Education record