Debra D'Amato Email & Phone Number

United States

New Hyde Park, Ny, United States

AgeWell New York is committed to meeting the health care coverage needs of the communities we serve with plan options that support our members' independence and help them manage their health and personal care needs.In this role, I deliver multifaceted sales and marketing support to the Business Development Team, Assistant Director of Medicare Sales, internal agents, and external brokers.• Generate and analyze enrollment, demographic, and lead reports using Tableau and Care Compass• Ensure agent/broker commissions are accurate, processed, and finalized in a timely manner• Supported the Information Systems department in developing a new proprietary commission platform by advising them on processes and functionality• Proofread and edit marketing/sales materials and copywriting, ensuring adherence with corporate, NYSDOH, and CMS standards• Collaborate with the finance department on commission reporting and monitoring• Manage high-volume onboarding and credentialing of internal agents and external brokers; maintain files including contracts, health license, insurance, certification exams• Coordinate trainings, meetings, and community-based sales events in adherence with strict Medicare and Medicaid regulations • Track event attendance, place food orders, process event invoices, and manage budgets

Bellmore, Ny

As Pupil Services Assistant, I provided proactive administrative support to a team of Guidance Counselors and Social Workers. Additionally, I assisted students and staff with a myriad of services and maintained open lines of communication with the Principal, Assistant Principals, Special Education Chairman, parents, and elementary and high school staff throughout the district.Routine responsibilities and contributions of note included:• Organized weekly Pupil Personnel Services meetings; created and disseminated meeting agendas• Performed a high volume of data entry, keying confidential student personal and academic records into Infinite Campus database; regularly created new electronic and physical student files• Scheduled student appointments and activities, processed student withdrawals and changes of address, and distributed records to new schools• Constructed user-friendly Excel spreadsheets for departmental staff; drafted general correspondence and various forms using Word• Entered statistical data into Excel spreadsheets and performed regular data cleanup • Developed a departmental training manual documenting processes, procedures, and workflow

Massapequa Park, Ny

I was selected by the school's Principal to serve as Chairperson of the 5th/6th Grade Committee. In this role, I successfully leveraged my organizational and administrative skills to manage seven sub-committees and numerous major events routinely garnering 300+ attendees.Responsibilities included:• Maintained heavy email interaction, serving as a key liaison between teachers, parents, and administrators; managed meetings and coordinated classroom activities • Created and maintained Excel spreadsheets to track funds and ensure financial accuracy

New York, Ny

In 1996, I was promoted to a Training Manager role directing three-month training classes for new-hire Customer Service Representatives. Additionally, I performed one-on-one coaching with existing employees on new products and processes.Additional responsibilities:• Identified areas requiring improvement and implemented training programs accordingly• Regularly revised and updated materials to ensure a high-quality training experience

New York, Ny

• Subject Matter Expert answering a high volume of inbound calls from small business customers, troubleshooting account issues and providing technical support• Provided sales, service, and implementation of 3600 selected business accounts• Selected to participate in an 18-month self-managed work group; delivered a written and oral presentation to the company President providing feedback regarding the experience• Consistently exceeded all revenue objectives, performing at 131% to quota (1993) • Awards: Top Sales Team, Run Thru the Warehouse, and Key Executive Council

Bachelor Of Science - Bs, Marketing

Education record