Responsible for effectively balancing the hospital business needs with its IT capabilities; constantly reviewing processes and identifying ways to improve efficiency and service. Responsible for managing IT staff members and all areas of Technology within the hospital. • Effectively planning and executing all IT related projects.• Ensure all IT systems, infrastructure, servers, and networks are running to an efficient level.• Delegate work to and supervise the activities of all IT staff members.• Keep abreast of latest technology through education, reading, and exhibits.• Recommend and implement technological improvements and efficiencies. • Ensure all IT changes are managed so that so downtime is minimized.• Plan, implement, manage, and coordinate all technical projects in detail.• Develop and maintain the infrastructure and IT systems. • Negotiate IT service contracts with vendors.• Deal calmly and professionally with challenging situations.• Able to develop, coordinate, delegate and plan work activities for IT staff members.• Able to work on several projects simultaneously.• Train, evaluate, and encourage clinical staff to be as efficient as possible using Cerner all modules. • Help Desk operations management.• Participate training, planning, and implementing all Cerner modules for the EMRResponsible for the system administration of the Critical Care application Eclipsys and technical projects as assigned.•• Managed the network and utilized software tools to track usage and performance of servers, printers, workstations and other network resources.• UNIX administration for the critical care clinical application Eclipsys which included technical training to IT staff, end user training for charting, configuration of the clinical application, and upgrades.

Direct hire Responsible for Novell Netware 3.x, 4.x, Microsoft NT, and Windows 95 implementation for a large personal computer user base. • Functioned as a hardware specialist for portable computers, desktop equipment, network printers, NT and Novell and Microsoft NT server hardware.• Supported Windows ‘95 and Microsoft Exchange migration, including customizing and troubleshooting the various configurations for multiple personal computer platforms. • Managed equipment scheduling for over ten thousand General Electric Aircraft Engine employees.Responsible for managing the deployment of newly leased hardware to the GE Engineering community. • Managed over four thousand newly leased UNIX workstations and two thousand PCs with an equal number of expired leased units returned to the appropriate leasing agent.• Managed five contract people and two direct GE employees who supplied a viable service to the GE user community.• Participated as a key member of several efforts to migrate users from mainframe systems to alternative workstation platforms which reduced costs for the business.Responsible for developing and tracking quality plans for assigned hardware and reducing supplier losses, MRB’s and product cost.• Awarded top secret clearance by the US Government.• Collaborated with jet engine machine part suppliers and United States Air Force to reduce nonconforming parts, rated suppliers according to GEAE procedures and processes, and conducted offsite supplier statistical process control audits. • Performed preliminary NAVPRO audits in the General Electric Aircraft Engine facility located in Lynn, Massachusetts. • Ensured and adhered to all quality requirements and lead quality improvement activities in my assigned engine hardware area.