Director, Digital Marketing, Editor-In-Chief
Alsbridge/Outsourcing Center
Dallas, Tx
Directed overall online marketing infrastructure and web strategy, content strategy, distribution and optimization, publishing, event planning, insights and analytics. Chaired customer relationship marketing and retention. Oversaw Internet business and established and grew industry relationships. Spearheaded project management, client service delivery, operations, content and cross-functional teams. Led website development/redesign. Directed content strategy, managed contract writers and served as editor-in-chief for all website content. Orchestrated, updated and executed Salesforce CRM. Supervised daily CMS (WordPress) as well as each project/delivery team to execute on time and in budget.• Customized and implemented leading-edge digital marketing and branding strategies, increasing membership database, lead generation, campaign development, delivery and execution. • Orchestrated monthly and weekly email blasts to a distribution list of over 100,000.• Planned and executed leading annual industry awards program and event, increasing participation by 30%.• Achieved 90% client retention through excellent relationship building and client service and delivery.