Debra Frey Email & Phone Number

Memphis, Tennessee, United States

Annapolis Junction, Maryland

- Supervise the planning and production for all shifts- Coordinate With the production, purchasing, shipping, transportation, and sales departments to ensure customer's orders are filled properly and received on time.- Monitor production to ensure each product made is inventoried while communicating any delays, raw needs, and maintenance issues to the proper departments.

Baltimore, Maryland Area

- Ensured customer satisfaction above all else- Used suggestive selling techniques and demonstrated company knowledge to guarantee custerm's had pleasant dining experience.- Expanded ability to determine the needs and expectations of people thorugh their verbal and non verbal communication.

Greater Memphis Area

- Selected as one of the first trainers to open new location.- Trained hostesses, servers, and bus persons- Evaluated employees performance by completing Guest Experience Management Surveys (GEMS)- Helped start a teacher of the month program honoring local teachers- teamed up with COMEC and the Pink Palace to run fundraisers- Participated in the "Reading with Red" program that promoted reading by having kids read with the Red Robin Mascot "Red."