Debra Friedman Email & Phone Number

Westport, Connecticut

Oversee and manage full-service, membership-based fitness center. Driving results through personal training sales, acquiring new business, member loyalty and retention, promotions, recruiting and developing high-performing employees, managing P&L and controllable costs including staffing and labor budget. Manage all aspects gym floor, equipment oversight, management, group fitness programming, and fitness desk staffing. Orchestrated and redesigned equipment and floor plan layout to maximize space with cutting-edge equipment.

Southport, Ct

Served in four different positions simultaneously and was promoted two times. Launched and executed a strategy to stabilize member and employee retention during ownership change. Lead a team of 20 employees to provide outstanding member service. Consistently exceeded Personal Training production goals contributing to overall sales revenue. Launched innovative strategies and programs to develop employees to increase member engagement. Established efficient, consistent processes for managing controllable costs including staffing and inventory.

World Financial Center, Nyc