Hagerty Consulting helps clients prepare for and recover from disasters. Since its incorporation in 2002, Hagerty has consistently been recognized for its quality, innovation, and client service. Hagerty provides emergency management services to federal, state, and local governments, colleges and universities, non-profits, and the private sector.

Executive Administrative Assistant to SVP Marketing and SVP Omni Channel • Handled all department on-boarding for new hires and ensured they had all items required to work, i.e., office space, computer, and other equipment• Responsible for complex calendar coordination and management• Scheduled and organized high volume meetings and WebEx conference calls• Coordinated on-site meetings with external visitors, all necessary details, including AV set up, and meal arrangement • Arranged travel for department management• Planned and coordinated all department events• Processed expenses via Oracle• Prepared deck and agenda creation, printing, and distribution for meetings• Handled project management as needed

• Handled all on-boarding and orientation for new hires and ensured they had all items required to work, i.e., office space, computer, and other equipment• Set up parking passes, building accesses, and coordinated with on-site security teams• Managed departmental SharePoint sites• Attended and recorded minutes for various high-level meetings and followed up on action points• Processed expenses and invoices via Concur• Responsible quarterly for updating information from leaders for Business Continuity Plan in the event of a major emergency• Responsible for complex calendar coordination and arranged travel for executive staff• Scheduled and organized meetings and WebEx conference calls (intra-company and nationwide)• Reported and compiled slide deck, weekly and monthly, from various managers on tight deadlines

• Coordinated all meetings, conference calls, luncheons, and company events – on-site and off-site• Compiled weekly and monthly reports, including slide deck compilation• Assisted HR Manager with interview scheduling, travel support, and other HR tasks• Assisted in plant maintenance, data management, and reporting• Managed company SharePoint• Responsible for complex calendar coordination and management• Arranged travel for staff – domestic and international• Processed expenses and invoices via Concur• Answered phones, directed calls, and welcomed visitors

Office Manager/Supervisor, Human Resources & Administration (04/2013-12/2013)Coordinator, Human Resources & Administration (04/2012 – 04/2013)Administrative Assistant (01/2011 – 04/2012)• Had direct supervision of front desk administrative staff, to provide all logistical and administrative support to a start-up company of over 100 people• Planned meetings and events for both on-site and off-site meetings and all employee company events• Handled project management overseeing all in-office moves and space planning for office• Onboarded all new employees and ensured they were educated and immersed in company culture• Managed the benefits process and served as primary contact for benefits related questions, concerns, and changes• Processed all new employee documents including HRIS entry and E-Verify• Worked with teams to assist with prospective candidates, including interview scheduling, travel support, and logistics• Planned travel for management and all staff• Managed Security access to the office• Was point of contact for all physical office issues, such as heating/cooling, maintenance needs, etc.• Managed vendor relationships and contracts• Contributed to and was primary point of contact for company policies and procedures• Represented company to the Seaport Transportation Management Authority, keeping employees informed of events and transit issues in the South Boston area

• Prepared, designated, and monitored all shipments from warehouses in Wales UK, and Kuala Lumpur Malaysia• Streamlined shipping procedures by converting all shipping documents to Adobe format, improving efficiency and accuracy, and decreasing errors• Handled emergency shipment errors (i.e., warehouse errors and customer problems) via US and UK customer service agents

Quality review of brokerage forms and client account changesQuality review of money movement to and from client accounts

Process and review new insurance applicationsOrdering and processing of risk reports for underwriter review