Debra Gerald Email & Phone Number

Support the Member Experience team by focusing on performance and efficiency in our customer support efforts. Key Responsibilities: * Establish new processes and procedures to improve the processing time, security, and consistency.* Contribute to team initiatives by identifying product and process improvements that lead to a decrease in the number of.

Mclean, Virginia, United States

Assisted with the day-to-day operations of ID.me’s affiliate program and launched new partners on the ID.me Shop website. Key Responsibilities:* Onboarded new brands in order to grow the affiliate revenue for ID.me Shop.* Collaborated with the Product Managers to initiate UX improvements within ID.me Shop.* Collaborated with the AE’s & CSM’s within the.

Tysons, VA

Provided operational and management support to ensure established processes and operations maintain a high level of production.Key Responsibilities:* Developed processes, policies and procedures for Quality Assurance resulting in integration of quality assurance processes. Train department personnel on those processes, policies and procedures* Compile.

Mclean, Virginia

* Provides operational and project management support to ensure established processes and operations run effectively.* Compiles information gathered from customers and identifies trends, gaps, and proactively suggests solutions to streamline business operations.* Collaborates with internal departments to ensure engineering, sales, and business development.

Savannah, Georgia Area

Developed and implemented maintenance program development analysis that directly supported Gulfstream scheduled maintenance programs, for both existing and future aircraft programs.Key Responsibilities:* Provide a range of services including maintenance task delegation, documentation procedures, and the facilitation of both on and off-site presentations.

Savannah, Georgia Area

Data Management and Analytical Responsibilities* Maintained all aspects of aircraft master databases, providing assistive services for the Gulfstream CMP.net program to include development of the master databases.* Collected CMP data from clients, Gulfstream Service Centers, and maintenance locations.* Provided technical expertise to customer base in.

Savannah, Georgia Area

Developed and implemented a number of contractual agreements for use by sales teams as well as in support of managerial efforts. Created, revised, and maintained contractual databases with outside organizations in support of business financial limitations and objectives.Key Responsibilities:* Prepared sales proposals for the Worldwide Sales Team.* Prepared.

Savannah, Georgia Area

Reported to managerial staff in the provision of basic as well as advanced administrative services. Responsibilities included database system maintenance, office supply logistics, reception duties, and a wide array of other daily tasks. Developed Excel sheets and other Microsoft Office-based files.Key Responsibilities:* Monitored purchase orders, preparing.

Washington D.C. Metro Area

Key Responsibilities:* Coordinated elements of filing, communication, web applications, and a range of other critical office services for the Aeronautical Engineering Office.* Provided support for various coworkers and management, including training.* Additional duties included basic aspects of administrative support such as presentation development and.

Clearwater, FL / Elizabeth City, NC

Key Responsibilites:* Performed component maintenance on aircraft engines and propellers, developing a working knowledge of associated equipment and maintenance procedures.* Prepared aircraft for flight, assisting in handling the aircraft on the ground, and performed flight crew duties as a Dropmaster and Loadmaster.* Implemented working knowledge of.

Bachelor Of Science, Sociology

Sociology Corps of Cadets

Education record