Establishes clear goals and objectives to focus the team on achieving superior resultsCommunicates directives on a daily basisTracks analyzes and leverages sales results and guest comments to reinforce desired behaviors act upon opportunities for improvement.Address all guest concerns and questions promptly with professionalism.Maintains accountability for sales floor and leadership analysis of sales and operational complianceAssures maintenance of store including cleanliness and overall esthetics.Manages the load process and back room activities and organizationRecruits interviews and hires staff in accordance with company hiring policies and procedures

Partners with Store Manager on training, development and performance management of specialists.Responsible for developing client relationships and achieving sales by ensuring world class customer service.Is a brand expert/department representative.Consistently upgrades product knowledge in order to drive sales.Responsible for the achievement of daily and monthly sales goals. Plans, coordinates and executes events with regard to the store, department and corporate calendar. Aware of the competitive landscape.Acts as a liaison between the department and vendor representatives.Performs product consultations and applications.Managed the customer experience from the approach to the application to closing the sale.• Outstanding customer service and communication skills;• Ability to build relationships with customers.• Adaptable to the fast paced and ever changing environment.• Exhibits sound business judgment, demonstrates people leadership and organizational ability. Proven ability to manage, develop and motivate people while driving company initiatives.• Proven leadership skills. Works collaboratively with others and fosters teamwork. Highly motivated and results oriented. Attention to detail.• Ability to do product consultations and applications.• Computer savvy

Sold run of paper advertising in the daily edition of The Post Star plus over 50 Special sections Determined advertising medium to be usedPrepared samples to deliver to new and existing customer in order to sell new businessPlanned advertising strategies, developed ad layouts, and prepared sales presentations for new and existing accounts.Sections through out the year.Sold electronic advertising including leader board, and Big ads, along with Marketplace Web pages. Also, sold behavioral targeting on Yahoo.com, search engine optimization and search engine marketing.Managed and created advertising/marketing budgets for over 500 clientsTrained and mentored new sales team members

Maintained counter presentation Maintained InventoriesProvided on-sight exceptional customer service for clientsExceeded monthly sales goals Created on-sight Spa Room and determined additional sales promotionsOrchestrated store eventsEmployee coaching and counseling along with training

Achieved monthly quotas, along with monthly bonusesIdentified current and future customer requirementsEstablished rapport with potential and actual customersExtensive Product knowledge, along with maintaining inventoryProcessing sales, and receiving merchandiseMarket merchandise with sales promotions and display plan

Prepared sales proposals and cost savings summaries Completed stores operational requirementsPrepared budget expenditures and analyzing variancesProvided contact with clients to ensure customer satisfaction & retentionIdentified current and future customer requirementsMarketed merchandise with sales promotions and display plans

Maintained store staff by recruiting, selecting, orienting, and training employees.Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensured availability of merchandise and services by approving contracts; maintaining inventories.Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios..Protected employees and customers by providing a safe and clean store environment.Maintained the stability and reputation of the store by complying with legal requirements.Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Contributed to team effort by accomplishing related results as needed.