Debra Guy Email & Phone Number

Lakeville, Ma, Us

Dartmouth, Ma

Salesforce Administrator and ETL Developer

Plymouth, Ma

PartyLite Gifts, Plymouth, MA Senior Systems Application Developer • Analyze Data for Accuracy, Develop Trends to Improve Sales Processes and Business Processes• Translate Business Requirements into functional specifications and technical specifications.• Determine Business Requirements and implement solutions • Primary support for Order Entry/ Order Processing Applications.• Developed and maintained PACE Order Entry / Order Processing Applications.• Troubleshoot and Designed new systems. • Modified Credit Card Processing systems to comply with PCI 3.0 DSS.• Supported Order Processing applications as an on call resource.• Interacted with Customer Service and Business Operations teams to resolve Consultant and Customer questions and issues with orders.• Developed an in-house customer loyalty system named “Preferred” that offered Customers rewards in the form of a coupon that could be redeemed online on Consultant web sites. Tracked Preferred member purchases, systemically sent reminder and rewards emails. • Supported PartyLite’s Global Extranet which uses an Oracle database and feeds the back office ERP system (PACE). • Modified PartyLite email system to send emails to Consultants and Customers for various events including shipment and new Consultant signup.• Wrote Web-Service to interface with Zeta Interactive email API.• Maintained functions that feed Vertex Tax software.• Performed analysis of PACE functions to aid in design of system enhancements and new projects.

Technical Services Manager • ISeries support and operations.• Implemented Symbol 802.11b wireless technology.• Procurement of hardware and software.• Negotiate cost reductions from vendors.• Management of Help Desk – hardware and software.• Migrated a point to point network to MPLS for 19 locations.• Implemented VOIP over a MPLS network with Shoretel phone system.• Migrated a Novell network to Microsoft.• Converted an SNA network to TCP/IP.• Responsible for fiscal year budgets.Senior Programmer/Analyst• Modified Business Planning and Control Software MRP, Billing, and A/R Systems.• Designed a Credit Recheck System. • Redesigned and Converted a Sales System originally on a Burroughs System. • Converted a Subsidiary from a System/36 running BPCS to a System/38 for all modules.• Implemented EDI from the Purchasing module to vendors using Premenos Software, 850’s, 856’s.• Migrated from a System/38 to an AS/400.

Bachelors, Computer Science

Completed a bachelors in computer science

Cis, Cis