Debra Hanson Email & Phone Number

Manages complex reasonable accommodation requests and acts as escalation partner for accommodations. • Manages complex accommodation requests for multiple locations, advising employees while partnering with management and on-site HR partners.• Ensures compliance with employer policies, state, and federal disability programs and legislation. • Partners and consults with clinical teams, legal partners, and specialists. • Provides training and education on ADA and other employer policies related to ADA procedures.

Minneapolis, Minnesota, United States

Worked as a partner with legal department and human resources on common law employment and statutory employment/independent contractor practices and concerns to mitigate legal risk and make policy recommendations.• Tracked, reported, and coordinated employee satisfaction and vendor coordination in nationwide leave of absence management using case management tools to save employee time and transition 90% of cases to vendor support. Reviewed and advised on policy changes and best practices for short term disability, long term disability and paternity leave programs. • Interviewed employees, pulled reporting, and drafted documentation on an EEOC filings of discrimination that resulted in EEOC finding of no discriminatory practices by the organization in severance practices.• Supported the Employee Relations team on complex ADA cases to ensure a solid defense against claims and partnered to resolve all employee and business concerns. • Utilized HRIS systems for data gathering, reporting, and termination entry.

Minneapolis, Minnesota

Led projects, tasks, and individuals as needed in an ever-changing HR environment on the Human Resources Operations team while team building and moral building.• Managed all employee FMLA and ADA cases for organization with employees and leadership, including all aspects of disciplinary action, performance management, and payroll for those employees while maintaining documentation to provide a solid defense against all claims.• Partnered with senior leaders and vendors to define strategic goals of a performance management program within 3 months.• Recommended broad scale policy changes in severance and leave of absence programs to align with national best practices and reduce cost.• Identified Human Resources compliance risk factors and partnered with senior leadership to prioritize solutions in for a 5-year plan.• Managed independents contractors in electronic scanning and organizing of all paper Human Resources files and succeeded in accurate scanning 100% of employee, medical, and payroll files from 1999 to 2016 in 10 weeks.

Dual role supporting both the payroll team and leave of absence. • Led the Payroll team in yearend processing delivering W-2s and 1099M to over 3000 employees and contractors while balancing tax accounts and supporting tax filings.• Built processes and trained individuals on processing unemployment claims allowing 100% of activities to be transitioned to HR call center team.• Maintained 100% timeliness and 96% accuracy for payment of short-term disability claims in partnership with payroll team utilizing system entry and audits.• Implemented a process to terminate inactive employees no longer on long term disability to create cost savings in benefits and reduce organizational risk.In previous HR roles I have, assisted with Employee Relation data gathering and reporting, assisted on investigations, led Open Enrollment for the organization, lead continuous improvement events, and saved $60,000 by performing billing audits on LTD and STD.